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"The hotel was really clean and only the staff member checking us in seemed a bit annoyed with us because the computers are turned towards customers to make it seem like you are supposed to check yourself in but we are not allowed too. The staff member just seemed annoyed and bothered to have to tell us and check us in but I think it is just a common accurance and she might have been more annoyed with the process. The only thing that actually bothered me about the place was that we were not able to go see the Godzilla statue because of work or maintanance but we booked the hotel for this reason. We were not warned it would be closed. However everything else is very convenient and great about the hotel and staff. The location is so fun and they had a lot of cute areas and services available like a fun cafe and sitting area. I will definantly stay here again."

"For my first time in Tokyo, this was the perfect hotel. Great location and staff went above and beyond for us throughout our stay. Would highly recommend this hotel for any stay. "

"Really great location - close to subways. Very walkable. Hotel was nice, breakfast was good and beds comfortable. We needed to laundry and there was no laundry in the hotel but staff helped us find services nearby. Breakfast was good. We enjoyed our stay as a family. The rooms with four single beds is a life saver for us and appreciated that immensely. "

"I was taken aback by a staff member, who was unusually unfriendly, though I would not say she was rude. Perhaps I got spoiled by staff members at other Japanese hotels, who were extremely cuorteous and friendly. My room was quite cold. A better heating system would be helpful. Also, the betteries were dead in the TV remote control. I understand these things happen, but checking it from time to time would be helpful. "

"I liked the French Toast and lox in the breakfast, but would like to see a few more choices as my stay was four nights."

"Well located! Nice hotel. I really enjoyed 3 nights with a beautiful view!! Strong recommendation!!"

"Great location, easy access to train stations. Clean and spacious room. The teppanyaki restaurant is great! "

"Staff service was excellent. Room was nice and clean. View of the Tokyo Tower from our room was great. Tried the set course dinner at its Japanese restaurant and the food was disappointing - considering the high price we expected something better. "

"Large spacious room, having the tram close by was wonderful wish we could have stayed longer loved it "