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"The staff were wonderful. We had to wait 2 hours for our room because they were completely full. It was opening day for the Cincinnati Reds. That wasn't a big deal. The issue I had was that I had to wait for a room to be cleaned and it still had dirty bedding. Everything else was very good. Especially Thomas at the front desk/check-in. Don’t have customers waiting 2.5 hours beyond the 4 oclock check-in for dirty bedding. I was only booked for one night and decided to sleep on top of the bedding."

"For the price I had to pay for 1 night parking should have been free. 56 dollars for valet parking a night is ridiculous. "

"Everything was wonderful! Thank you for the hospitality! And Christina was wonderful at the desk. "

"Bedroom suite we had was amazing. Two bathrooms and the extra space was a huge bonus. Exploring the hotel and plaza area was very interesting and our kids loved it too. Parking is kind of annoying and valet tried charging us extra at the en of our stay. "

"My favorite place to stay. I stay here twice a year for my basketball tournaments."

"The staff was very nice, the room was spacious, and accommodating for the amount of people, none of the phones worked in the room and there were 3. Weren’t many pool towels, and there was hair in the pool all 3 days we were there. The bar area didn’t open until 5 all weekend. "

"There were 3 birthday party’s occupying the pool so we weren’t able to use the pool. The bathroom didn’t have a fan. The staff was nice. "