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"Room was not as appealing as the pictures "

"The room I was initially put in had a leaking faucet and broken lamp, but the desk staff addressed this problem immediately by putting me in another room. Location is excellent, and the Art Deco decor of the lower floors is beautiful. "

"This hotel was amazing! Spacious rooms, city view and location was perfect. "

"The staff were very helpful and friendly at this hotel"

"Clean room and amazing burger at the restaurant:)"

"21C was the hotel to stay in Cincinnati, but not anymore. Our room was so stuffy and smelled like it had not been slept in for weeks. The hallways were humid and sticky. The artwork in the room appeared worn out. The shower/tub floor was very slippery. You could barely see out of the windows because the windows were so dirty. There was no refrigerator/bar refrigerator in the room. And a room service was not available after 10 pm Also, as we were getting ready to go to sleep, the fire alarm started chirping in our room. We called the front desk. They said they take care of it, but then they never did but the chirping stopped. The check-in and checkout process was very easy And then I was double charge for the room which I’m still trying to get corrected."

"Staff and hotel was awesome"