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"The Blackwell was absolutely stunning and beautiful. The room was extremely clean as was the entire hotel. I wish I would have been able to spend more time at the hotel. I will definitely be staying here in the future. ♥️🩶"

"This location needs some updating. Food particles around the mattress in the kids room. Waterpark was not well maintained and the hot tub not working well. The floors were slimy and my granddaughter slipped. It seemed soapy feeling. Staff were all very kind. The extra amenities were very costly. I had an additional 20 dollar charge separate from the 20 dollar parking fee. Nobody can give me an explanation and I have been told to call several different numbers but now they say Hotels.com needs to be contacted but the charges were made by GWL. I won’t rebook at this location."

"Great service "

"Easy checking. Staff very helpful. Clean room. "

"Place was good for a one night stay. It was quiet and clean."

"NA"

"We’re entering the hotel, there was a gentleman there who you could tell what’s under mental distress. He was talking to himself, pacing the floor. I asked the staff member was she OK oh, and was he OK? She says yes that he’s always there he’s no bother. I understand the fact that you would not want to put someone out if it’s inclement weather. But also you have to remember that you’re running a business, and not all guests will be comfortable with walking in with a person that is experiencing some type of mental health issues being there in the lobby. Also, the rooms were not clean. They were very worn and old. Serious updates. Need to be done to this hotel."

"Everything was great no complaints. Staff friendly and accommodating."

"Very nice"