Search Spa Hotels in Upstate New York

"Clean room, but poor bathroom. Low parking spaces."

"The room was clean and stocked with the usual items. You can hear the doors closing as they are heavy and slam when they close. I found that a bit annoying for this stay. Otherwise the usual good stay. Always room for improvement. Seems close to needing a revamp or update. Have stayed here for many years."

"Great breakfast, clean room"

"Wifi was down throughout the night, fireplace didn't work. TV wouldn't work. Phone had no phone line. Couldn't use to call for room service, issue with TV."

"Becki and Chris B gave exceptional customer service and a true asset to your team! They left an amazing impression and we will be back:) "

"Rooms definitely needs improvement i switch rooms 3 times and the t.v didn’t work"

"Hotel is under construction so most of the stairwells and elevators are closed resulting in a very long walk to our room. The one working elevator got stuck twice during our stay which was unpleasant and stressful. The hotel doesn’t begin serving breakfast or their complimentary coffee until 7am, which was after we needed to leave for our event. They do have coffee pods and powdered non-dairy creamer in the room though. The staff were pleasant during check in."

"The room was very clean! The hotel was amazingly beautiful. The hotel staff including the front desk were so nice… the free shuttle service and the drivers were amazing! The bed on the other hand had one of the hardest pillows I have ever slept on. Like a rock to a garden… We went to the front desk to look for a place to get pizza and it would have been nice if we were directed to have the option of room service ordered or at least a menu in the room. Other than that it was a great overnight stay…"

"Very nice place to stay. Clean and friendly staff. Love the fire pit outside."