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Hotel Platon

3.0 star property
Riverwalk hotel with 2 hot tubs and sauna

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Hotel Platon sits alongside a river, creating a peaceful retreat centered around its indoor mineral hot spring and dual spa tubs. Guests can unwind in the sauna, book a massage, savor Japanese dishes at Karin restaurant, or enjoy a beverage at the café.

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

In-room safe, desk, WiFi, bed sheets

Single Room

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Hairdryer
Private bathroom
Shower/bath combination
In-room massage
  • 151 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, 2 Bedrooms

In-room safe, desk, WiFi, bed sheets

Twin Room, 2 Bedrooms

Highlights

Air conditioning
Fridge
TV
2 bedrooms
Deep-soaking bath
Hairdryer
Private bathroom
Shower/bath combination
  • 236 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 Single Beds

View all photos for Double-Room with Small Double Bed

Double-Room with Small Double Bed | In-room safe, desk, WiFi, bed sheets

Double-Room with Small Double Bed

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Hairdryer
Private bathroom
Shower/bath combination
In-room massage
  • 151 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Large Single Bed
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About the area

Map
3-12-2,Kamiyamada Onsen, Chikuma, Nagano, 389-0821

What's nearby

  • Nishizawa Piggy Bank Museu - 1 min walk - 0.2 km
  • Joyama Historic Park and Arata-Jo Mountain Castle - 10 min walk - 0.9 km
  • Nagano Olympic Stadium - 22 min drive - 17.1 km
  • Zenko-ji Temple - 33 min drive - 27.4 km
  • Togakushi Shrine - 59 min drive - 37.0 km

Getting around

  • Chikuma Obasute Station - 7 min drive

Restaurants

  • ‪六花亭 - ‬4 min walk
  • ‪紅鶴樓 - ‬14 min walk
  • ‪中国料理 大上海 - ‬13 min walk
  • ‪温泉の駅 澄銀 - ‬7 min walk
  • ‪ゆかり - ‬4 min walk

About this property

Hotel Platon

Hotel by the river
You can look forward to an indoor mineral hot spring (onsen), a terrace and a coffee shop/cafe at Hotel Platon. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a massage. The on-site Japanese cuisine restaurant, Karin, offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self-parking
  • Japanese breakfast (surcharge), hot springs on-site and a vending machine
  • A 24-hour front desk, luggage storage and 4 meeting rooms
Room features
All 53 rooms boast comforts such as air conditioning, in addition to perks such as free Internet and safes.
More conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Fridges, daily housekeeping and desks

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Hotel Platon Annex Green Plaza
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  • Free WiFi
  • Restaurant
  • Air conditioning
7.0 out of 10, Good, 37 reviews
Hotel Platon Annex Green Plaza

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7 AM to 9 AM for a fee: JPY 1,100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Karin

Things to do

  • 2 hot tubs
  • Billiards/pool table
  • Hot springs
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 12

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for Japanese breakfast: from approximately JPY 1100 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Platon Chikuma
Platon Chikuma
Hotel Platon Hotel
Hotel Platon Chikuma
Hotel Platon Hotel Chikuma

Frequently asked questions

Is Hotel Platon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Platon?

Self-parking is free at this property.

What time is check-in at Hotel Platon?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Hotel Platon?

Checkout is at 10 AM.

Where is Hotel Platon located?

Situated on the riverwalk, this hotel is within 1 mile (2 km) of Nishizawa Piggy Bank Museu and Joyama Historic Park and Arata-Jo Mountain Castle. Daiei-ji Temple is 3.1 mi (4.9 km) away.

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Reviews

Hotel Platon Reviews

7.2

Good

6.6

Cleanliness

7.0

Location

7.8

Staff & service

7.4

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 54 reviews
Rating 8 - Good. 18 out of 54 reviews
Rating 6 - Okay. 18 out of 54 reviews
Rating 4 - Poor. 6 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

Reviews

10/10 Excellent

hitoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉付きで朝ごはんがおいしかった。
Stayed 1 night in Oct 2025

8/10 Good

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

漸く、行けたよ、雪チラつく戸倉上山田♨

紅葉を見に行こうとしたら、友達が連れってと、連休取れず、日帰りで小布施にモンブラン食べに行き、漸くTV で見た念願の戸倉上山田♨に浸かって来ました。 翌日は、飛騨高山の丸明で、お肉を買って帰って来ました。
Stayed 1 night in Feb 2024

8/10 Good

takuji

Liked: Staff & service
Disliked: Property conditions & facilities
スタッフと温泉はとても良いが、シャワーの出が弱いのとレストランはもう少し勉強して欲しいです。
Stayed 1 night in Jan 2024

4/10 Poor

318

Disliked: Cleanliness
予約時に喫煙禁煙の区別がなく、禁煙化されているものと誤認していました。シングルルームなので、あとから考えればそんなもんかと思ったけど、匂いキツかった ベッドが大きくて知り合いのシングルステーには勧めることのできるレベル
Stayed 1 night in Oct 2023

10/10 Excellent

つとむ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が良かった廊下の畳が？
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
風呂はカビてるわ、カーテンは破れてるわWi-Fiすら部屋で繋がらない。
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

リーズナブル

諸々、普通です。年期は入ってますが、清潔さはあります。ホテルマンの対応もわるくありません。金額を考えれば上出来ですかね。大風呂とサウナもありましたし。しいていうならば、風呂湯の温度が熱いというか熱すぎます。。熱湯が好きな私でも熱すぎました。ゆっくり浸かりたい人にはきついですね。
Stayed 1 night in Mar 2020

6/10 Okay

Shigemitsu

Disliked: Cleanliness, room comfort

プラトン

温泉地の中にあるビジネスホテルとしては貴重な存在です。価格と対比すれば妥当な価値かと思います。
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
施設全体は老朽化しています。 故障や整備不良等散見されます。 大浴場や水回りの清掃状況は良くありません。
Stayed 1 night in Jan 2020

4/10 Poor

Sivashankaran

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor maintenance n cleanliness

Low level of cleanliness. Pull over cover and floor were Stained. Toilet n Main door lock were damaged Bathroom water was not so hot. Poor Maintenance level :-(
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

チョッとめんどう

各階のエレベーターを降りた所で靴を下駄箱に入れてスリッパに履き替えるなければならないシステムです。
Stayed 1 night in Dec 2019

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

丁寧な電話対応ありがとうございました！

フロントの方の電話対応に感謝します。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort

良いと思います！

建物は古めだが 内装は大理石張りで 高級感あります。 値段にしては十分です。 五階に泊まりましたがなぜか 廊下 室内は土足厳禁？ 説明しにくいので 是非泊まってみてください。 これはこれで味があります(笑) ベッドも大きめシングル２台なので 親子で寝れますよ！
Stayed 1 night in Aug 2019

6/10 Okay

Shigemitsu

Disliked: Cleanliness, room comfort

プラトンは旅の目的次第です。

二度目の宿泊でした。建物は道路を隔てて二棟となります。前回は別館、今回はフロント(２階)と食堂(１階)のある本館に泊まりました。繁華街までは6～7分の立地です。別館は入ってすぐ、本館はエレベーターを降りたところで靴を脱ぎ下駄箱に入れてスリッパに履き替えなければなりません。部屋は狭く照明が暗くて夜は新聞が読みづらいです。トイレにウォシュレット機能はありません。テレビも旧式で映りが悪くBS放送は視聴できません。建設会社などの出張で中長期の宿泊をする方が多いです。 良い点は二点で、一つは温泉地にして価格が格段に安いこと。二つ目はフロント担当の方も食事担当の方も最低人数で働いていますが、それぞれ対応が温かいことです。夜は寝られれば良いという方にはお薦めです。
Stayed 1 night in Jun 2019

6/10 Okay

mitsuji

Disliked: Cleanliness, property conditions & facilities, room comfort

温泉イマイチ

ホテルは良かったです、温泉はちょっとぬるい温泉で皆さん長湯でして、回転率が悪くシーズン中は混み合います。
Stayed 1 night in Apr 2019

8/10 Good

masaru

天然温泉の浴槽があり良かった。
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

ビジネス利用ですが、温泉もあってこの価格ならまた利用したいと思います
Stayed 1 night in Nov 2018

8/10 Good

Craig

Liked: Cleanliness, staff & service

Good clean budget room

It’s quite an old hotel in need of a revamp but for the price it was better than expected, clean room that’s bigger than average in Japan, the onsen was good, great little yakitori restaurant next door , overall I would recommend it for sure if you are looking for something good on a budget.
Stayed 1 night in Nov 2018

6/10 Okay

COZY, JAPAN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
ひなびた温泉街のくすんだ古いホテルで、少し寂しい感じがしました。レイトチェックインで温泉（大浴場）を利用してませんので、その部分の評価はできません。
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

なかなかよかった^_^

ホテルは、清潔で接客もよかった^_^温泉も質が良く入浴後は、お肌がツルツルでした。 ただ、周辺で夕飯を食べるのに子連れで歩いてみたけれど、なかなかいいお店が見つからず結局、ホテルのレストランで食べました。注文してから料理がでてくるまでは、時間がかかったけど味は美味しかったので満足でした。また利用しようと思います。
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service

値段の割に快適！

ビジネスで使用しましたが可もなく不可もなくです。 周辺はとても静かで寝やすいです。 値段も安くビジネスで温泉付きであの値段で あれば今後も使用したい。
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

ビジネスに重宝

フロントの対応と温泉がよい。朝食もアットホームな感じでよい。姥捨スマートからの移動に重宝する。ただ部屋のたばこ臭とエアコンに難あり。
Stayed 10 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

上山田温泉のはずれにあります

設備、建物が古いのは、しかたないが、清掃に問題が有る。部屋のUBの床に髪の毛が落ちていたり、大浴場の湯船の中がぬるぬるしていたり、等しっかり清掃してほしい。
Stayed 1 night in Oct 2017

8/10 Good

Tateo, 神奈川県

Liked: Cleanliness, staff & service, room comfort

温泉設備のある気持ちよいホテル

着いた時、入り口の１階のエレベーターは動かない設定になっていてロビーのある２階まで階段を上らなければなりません。２階から上までのエレベーターは問題なく使えます。部屋のWiFi無料は使えないですがロビー付近で使えます。２階に大きいな温泉設備がありますので気持ちよく使えます。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

温泉に24時間入れました

ホテルのスタッフの対応がとても良かったです。