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"Rooms are good but service standards specially from reception and staff are very below to mark. Also, facility are good but not maintain well like changing room at pool are not good, no lights, no proper locks...etc....staff response towards service is very slow or ignored...specially for Indian customers other part picture will change if you are forgine tourist. "

"A great hotel with complimentary airport transfers included with our room booking. The staff are good but some of the junior staff appear to be lacking in confidence. I’m told this is a new hotel so I expect this will improve over the next few months."

"Staying here was like living in a dream. My room had corner windows overlooking the lake. The architectural details made it feel magical. This is India; luxury is defined differently here. It’s more about how well you are treated, and the staff excelled in attentiveness and warmth. Too, they kept the hotel and restaurant impeccably clean. The rooftop restaurant has a splendid view. Too, sitting there, you can feel the depth of spirituality listening to the chanting from the nearby temple and hearing the call of the muezzin, as well as feel the legacy of the Mewar dynasty still influencing the city from the nearby palace. Gopal Singh made the Rooftop Restaurant a welcome refuge from the lively chaos of the nearby marketplace. Harsh, the manager, is also on his game… as was his assistant, whose name I did not catch. The hotel was very well-run. I was sad to leave. And hope someday to return. If you are in Udaipur, this is the place to stay, hands down. "

"Very good overall. Great food. Chef prepared us special Benne Dosa which was amazing. House keeping by Shalini was spotless. Very friendly and professional reception desk staff. Had a great Diwali celebration night. "

"The hotel is stunning and the staff very friendly, however, 2 points to mention: - the windows of our lake view room were very dirty, and sealed, which ruined the view. - on the second night, the swimming pool area was closed for a private event, and the guests were not able to access the premises "

"Nice hotel with great hospitality by staff. Breakfast is very nice. We didn’t eat lunch or dinner there as we want to explore local food. Overall it’s great experience and I would highly recommend this place. "

"Dear Udaivilas Team, We, a group of eight adults, had the pleasure of staying with you from 10th to 13th September 2025 to celebrate my 30th wedding anniversary. The hospitality, luxury, dining experience, rooms, gardens, fountains, and landscaping were simply beyond imagination. What truly stood out was the warmth, humility, and positive energy of your staff – an experience that is truly incomparable. We thoroughly enjoyed every moment of our stay and are taking back beautiful memories. Thank you once again for making this celebration so special. Warm regards, Bhushan Sharma "

"This property is absolutely beautiful!!! We booked"

"Hema and Zeeshan made our stay wonderful"