"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out...
"The staff went above and beyond to ensure I enjoyed my stay. I had to leave really early and they prepared a breakfast for me and left it at the desk. Would definitely stay here again."
"Habitación muy amplia, lo que hace que se esté cómodo, se duerme muy bien, sin ruidos, parking, en el centro, chalet de piedra con el estilo de montaña y moderno. Personal amable, por teléfono te atienden muy bien. "
"The cocker did not work and we found a used condom underneath the heater.
The property is otherwise really nice as parts of it have been recently refurbished. But if you stay in one of the older rooms it is a more basic experience."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Excellent setting - stunning views all around the apartments! Lovely big spacious 2 bedroom apartment - only downside was no air con during a heatwave! Had to ask to borrow 2 fans which didn’t really do much. Couldn’t leave the windows opened as we tried one night and got bitten to death by mosquitos!! Was unbearably hot but understand the apartments were built for the snow season! Otherwise, excellent accommodation in a beautiful setting. "
"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out our room had been given away. No notice, no explanation, and no effort to make things right. There is no person attending the “reception desk” – this is not a hotel.
To make matters worse, when we tried to call the company’s central reservations line, they said that they "don’t speak English” and hung up on us. Unacceptable behavior from any hospitality provider, let alone in the tourism industry.
This experience was not only a major disruption to our trip, but also a glaring example of how not to treat guests. We strongly advise others to think twice before booking with this property or company.
There are better options for real hotels directly across the street."
Tunnel is located in Superbagnères. Travellers like the surrounding area for its mountain views. If you're looking for a convenient place to stay, take a look at the 9 hotels and other accommodation options you'll find within a mile.
What's the best hotel to stay close to Tunnel?
Hôtel d'Etigny is one of the top choices for your stay based on our traveller data, and this hotel offers a restaurant and an outdoor pool. It's located 1.8 mi (3 km) from Tunnel. Other good choices within a few miles include Alti Hotel and Hotel & Spa Gasquet.
How many hotels are there close to Tunnel?
Expedia has 9 hotels and other accommodation options within a mile from Tunnel.
If I need to cancel the hotel reservation for my stay near Tunnel, will I receive a refund?
Yes! Most hotel reservations are fully refundable if you cancel before the hotel’s cancellation deadline, which in most cases is within 24 or 48 hours of check in. If you have a reservation that's non-refundable, you may still be able to cancel and receive a refund within a 24-hour period of your booking. Add dates, click "Search", then you can use the "fully refundable" filter to view top deals close to Tunnel.
What can I see and do near Tunnel?
Head up the mountain to Les Marmottes or Luchon-Superbagnères Ski Resort to see the views or enjoy some snowy fun. Create some family memories at Parc de visualizacion de fauna autoctona and Aran Park. Explore nature at Col du Portillon and Lac d'Oô.
