"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out...
"The staff went above and beyond to ensure I enjoyed my stay. I had to leave really early and they prepared a breakfast for me and left it at the desk. Would definitely stay here again."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out our room had been given away. No notice, no explanation, and no effort to make things right. There is no person attending the “reception desk” – this is not a hotel.
To make matters worse, when we tried to call the company’s central reservations line, they said that they "don’t speak English” and hung up on us. Unacceptable behavior from any hospitality provider, let alone in the tourism industry.
This experience was not only a major disruption to our trip, but also a glaring example of how not to treat guests. We strongly advise others to think twice before booking with this property or company.
There are better options for real hotels directly across the street."
Lac Ski Lift is located in Superbagnères. Travellers like the surrounding area for its mountain views. If you're looking for a convenient place to stay, take a look at the 8 hotels and other accommodation options you'll find within a mile.
Where is the best place to stay close to Lac Ski Lift?
Vacancéole - Résidence Illixon is one of the top choices for your stay based on our traveller data, and this residence offers in-room kitchenettes and free WiFi. It's located 1.9 mi (3.1 km) from Lac Ski Lift. Other good options within a few miles include Hotel & Spa Gasquet and Hôtel d'Etigny.
How many hotels should I expect to find close to Lac Ski Lift?
Expedia has 8 hotels and other accommodation options within a mile from Lac Ski Lift.
If I need to cancel the hotel reservation for my stay near Lac Ski Lift, will I receive a refund?
Yes, you'll find most hotel bookings are fully refundable if cancelled prior to the hotel's cancellation deadline, which is often 24 or 48 hours before your check-in date. If you booked a non-refundable reservation, you might still have the option to cancel and get a refund within 24 hours of your booking. Add your dates and click on "Search", then filter by "fully refundable" to get top deals close to Lac Ski Lift.
What can I see and do near Lac Ski Lift?
Head up the mountain to Luchon-Superbagnères Ski Resort, Les Marmottes or Tunnel. Explore nature at Lac d'Oô and Col du Portillon. Arbesquens Ski Lift, Hount-Estrete Ski Lift and Crabioules Ski Lift are worth a stop while you're in the area.
