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The Waves Tulum

4.0 star property
Upscale hotel with 3 outdoor pools and 2 hot tubs
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for The Waves Tulum

Deluxe One Bedroom Apartment Private plunge Pool | Terrace/patio
Front of property
Deluxe Penthouse Studio Rooftop Pool | Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains
Deluxe Large Penthouse Apartment Rooftop Pool | Private kitchen | Stovetop, toaster, blender, cookware/dishes/utensils
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Pool
  • Spa
  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Avenida Kukulkan, Region 1, Mz. 32, Lt. 1, La Veleta, Tulum, QROO, 77760
  • Popular LocationTulum National Park4 min drive
  • Popular LocationTulum Mayan Ruins7 min drive
  • AirportTulum, Quintana Roo (TUY)12 min drive
  • Popular LocationPlaya Paraiso70 min drive
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Room options

View all photos for Deluxe Studio With Large Balcony

Deluxe Studio With Large Balcony | View from room

Deluxe Studio With Large Balcony

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Sofa bed - twin
  • 62 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Deluxe Penthouse Studio Rooftop Pool

Deluxe Penthouse Studio Rooftop Pool | Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Deluxe Penthouse Studio Rooftop Pool

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
  • 81 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Single Sofa Bed

View all photos for Deluxe Penthouse Apartment With Rooftop Pool

Deluxe Penthouse Apartment With Rooftop Pool | Living area | Smart TV, streaming services, printers

Deluxe Penthouse Apartment With Rooftop Pool

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
  • 121 sq m
  • Sleeps 6
  • 2 King Beds and 1 Large Single Sofa Bed

View all photos for Deluxe Studio With Private Plunge Pool

Deluxe Studio With Private Plunge Pool | Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Deluxe Studio With Private Plunge Pool

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Large Single Sofa Bed

View all photos for Deluxe Large Penthouse Apartment Rooftop Pool

Deluxe Large Penthouse Apartment Rooftop Pool | Terrace/patio

Deluxe Large Penthouse Apartment Rooftop Pool

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
  • 143 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Signature Studio Private Plunge Pool

Signature Studio Private Plunge Pool | Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Signature Studio Private Plunge Pool

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2022
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Studio With Balcony

Signature Studio With Balcony | Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Signature Studio With Balcony

Highlights

Balcony or patio
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe One Bedroom Apartment Private plunge Pool

Deluxe One Bedroom Apartment Private plunge Pool | Living area | Smart TV, streaming services, printers

Deluxe One Bedroom Apartment Private plunge Pool

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

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About the area

Tulum

Located in Tulum, The Waves Tulum is near the boardwalk. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 4 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Tulum Beach - 10 min drive
  • Las Palmas Public Beach - 52 min drive
  • Playa Paraiso - 70 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • Burrito Amor - 11 min walk
  • El Camello Jr - 12 min walk
  • Taqueria el Sabor Mexicano - 11 min walk
  • Cafeteria Hunab Ku - 11 min walk
  • La Barracuda - 11 min walk

About this property

The Waves Tulum

Upscale hotel revitalised in 2022 and located near Tulum Mayan Ruins
You can look forward to a swim-up bar, a poolside bar and designer shops on-site at The Waves Tulum. Indulge in a sports massage, aromatherapy and a detox wrap at the on-site spa. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers and a swim-up bar
  • Full breakfast (surcharge), bike hire and tour/ticket information
  • Concierge services, a 24-hour front desk and massage treatment rooms
  • A front desk safe and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 98 rooms boast comforts such as wet bars and air conditioning, in addition to thoughtful touches such as free WiFi and printers. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Showers, hairdryers and shampoo
  • Smart TVs with streaming services and digital channels
  • Balconies or patios, wardrobes/cupboards and reusable coffee/tea filters

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 17 for adults and USD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of food locally-sourced
  • Built in 2021
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2022
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Blender
  • Chef service
  • Cookware, dishware, and utensils
  • Hob
  • Limited room service
  • Restaurant dining guides
  • Toaster
  • Wet bar

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Printer
  • Reusable coffee/tea filters
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 17 for adults and from USD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

THE WAVES TULUM Hotel
THE WAVES TULUM Tulum
THE WAVES TULUM Hotel Tulum

Frequently asked questions

Does The Waves Tulum have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at The Waves Tulum?

As of 10 May 2024, prices found for a 1-night stay for 2 adults at The Waves Tulum on 20 May 2024 start from ₹7,101.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Waves Tulum pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at The Waves Tulum?

Limited spots are available.

What time is check-in at The Waves Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Waves Tulum?

Checkout is at noon.

Where is The Waves Tulum located?

Situated near the boardwalk, this spa hotel is within a 15-minute walk of Dos Aguas Park and Hospital de Tulum. Tulum National Park and Temple of Doom are also within 3 miles (5 km).

The Waves Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 314 out of 516 reviews" "
Rating 8 - Good. 105 out of 516 reviews" "
Rating 6 - Okay. 46 out of 516 reviews" "
Rating 4 - Poor. 30 out of 516 reviews" "
Rating 2 - Terrible. 21 out of 516 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Adrianna

Travelled with group
Apart from the unclean and algae-filled jucuzzi attached to our room, the Waves Tulúm is a lovely facility. The concert area surrounding the jucuzzi was rather unclean, so it could have used some cleaning. There were a couple power outages while we were there, and the WiFi in the room was very weak. Walking around the area was safe. The front desk staff was quite helpful.
Stayed 3 nights in May 2024

2/10 Terrible

Marie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was horrible and FILTHY , mold filled every corner of the room and I’ll be uploading
Stayed 2 nights in May 2024

6/10 Okay

Christopher

Travelled with family
Liked: Amenities
It was a lot of dogs and cats around the property and the local
Stayed 3 nights in May 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Michelle

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel itself was decent. We only booked for 1 day stay. The staff were friendly and welcoming. We arrived at 12:30 but check in time was 3pm so we did wait for about 45mins to get into our room. The area around the hotel seems as though it’s a developing area, it was pretty dirty and seems like it was a local community, with loose dogs running around. The room overall was nice and clean despite the shower. The chrome in the shower head and sink were eroded and rusty. I tried to clean it myself, however it was not helping. That was my biggest concern with the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Miriam Jacqueline Jimenez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at, everything needed is nearby and very accessible. The staff are friendly and helpful. Overall great experience would definitely go back. I highly recommend
Stayed 3 nights in Apr 2024

6/10 Okay

Sarah

Liked: Staff & service
More maintenance needed for the property Very good food in the home-cooking-style restaurant - the saving grace
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephanie

Stayed 3 nights in Apr 2024

2/10 Terrible

Isabella

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible customer service
Stayed 3 nights in Apr 2024

10/10 Excellent

Binetou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in this hotel. Easy to walk from there to tulum centre. Many restaurants and stores around as well. Hotel staff were nice, rooms were clean and spacious. Our room was cleaned every day (unless we requested no to). Nice pools! Good breakfast that varied a little each day. Only thing is the street dogs that bark at night. They are not dangerous but i can feel a little scary. Overall I would recommend.
Stayed 4 nights in Mar 2024