Zama, a neighbourhood in Tulum, is home to this apartment. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Along with an outdoor pool, this smoke-free apartment building has a rooftop terrace and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and barbecues. The apartment offers free WiFi, a safe and a shower.
Air-conditioned accommodation at this apartment offers a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower.
Recreational amenities at the apartment include an outdoor pool.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and key retrieval information; your host will greet you
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of USD 99 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Pool access available from 9:00 AM to 10:00 PM
Property is also known as
Mak Tulum At Aldea Zama, Tulum
Exclusive Apartment at Mak Tulum
Mak Tulum Luxury Condo Hotel at Aldea Zama, Tulum Tulum
Mak Tulum Luxury Condo Hotel at Aldea Zama, Tulum Apartment
Frequently asked questions
Does Mak Tulum Luxury Condo Hotel at Aldea Zama, Tulum have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM.
Is Mak Tulum Luxury Condo Hotel at Aldea Zama, Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mak Tulum Luxury Condo Hotel at Aldea Zama, Tulum?
Self-parking is free at this property.
What time is check-in at Mak Tulum Luxury Condo Hotel at Aldea Zama, Tulum?
Check-in begins at 4:00 PM.
What time is check-out at Mak Tulum Luxury Condo Hotel at Aldea Zama, Tulum?
Checkout is at 11:00 AM.
Where is Mak Tulum Luxury Condo Hotel at Aldea Zama, Tulum located?
Located in Zama, this apartment building is 0.8 mi (1.3 km) from Hunab Lifestyle Center and 2.8 mi (4.5 km) from Tulum Mayan Ruins. Jaguar Park and Dos Aguas Park are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Mak Tulum Luxury Condo Hotel at Aldea Zama, Tulum Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
10
Amenities
8.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
4/10 Poor
Jesus Rodolfo
30 Apr 2024
Disliked: Room comfort, communication
NO RECOMIENDO
ME PASARON UN NUMERO DE ACCESO DEL LOCKBOX QUE NO ERA TUVE LE MARQUE A LA PERSONA CONTACTO COSA QUE NUNCA CONTESTO Y FUE HASTA QUE OTRO CONTACTO DE LA MISMA EMPRESA QUE RENTA DEPARTAMENTOS ME AYUDO POR LO QUE LA COMUNICACION ES MALA, Y EL ANUNCIO DEL DEPTO ES MUY ENGAÑOSO YA QUE DICE ESTAR CERCA DE PLAYA Y NO LO ESTA, ES DEMASIADO CHICO PARA EL PRECIO
Jesus Rodolfo
Stayed 1 night in Apr 2024
Verified
10/10 Excellent
Edwin Nayib Galvan
3 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication