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Lumina at Mudra Tulum

3.5 star property
Suburban Tulum aparthotel in La Veleta with free parking

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Lumina at Mudra Tulum

Outdoor pool
Grand Penthouse, Multiple Beds, Non Smoking (PH2) | Living area | Flat-screen TV
Grand Penthouse, Multiple Beds, Non Smoking (PH2) | Terrace/patio
Grand Penthouse, Multiple Beds, Non Smoking (ph1) | Private kitchen | Full-sized fridge, microwave, stovetop, espresso maker
Panoramic Apartment, Multiple Beds, Non Smoking (6) | In-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10

Excellent

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Gym
    Gym
  • Pool
    Pool
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Outdoor space
    Outdoor space
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Room options

Available filters for rooms
Showing 3 of 12 rooms

View all photos for Panoramic Apartment, Multiple Beds, Non Smoking (8)

Panoramic Apartment, Multiple Beds, Non Smoking (8) | Living area | Flat-screen TV

Panoramic Apartment, Multiple Beds, Non Smoking (8)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 191 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

View all photos for Panoramic Apartment, Multiple Beds, Non Smoking (7)

Flat-screen TV

Panoramic Apartment, Multiple Beds, Non Smoking (7)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 191 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

View all photos for Grand Penthouse, Multiple Beds, Non Smoking (PH2)

Grand Penthouse, Multiple Beds, Non Smoking (PH2) | Living area | Flat-screen TV

Grand Penthouse, Multiple Beds, Non Smoking (PH2)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Kitchen
  • 335.08 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 10
  • 2 Queen Beds, 2 Single Bunk Beds and 2 Single Sofa Beds

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About the area

Map
Calle Asunción s/n, La Veleta, Entre Calle XelHa y Calle Zac be, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 4 min drive
  • Gran Cenote - 6 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Tulum Beach - 12 min drive
  • Playa Paraiso - 18 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Sukhothai - ‬5 min walk
  • ‪El Camello Jr - ‬5 min walk
  • ‪La Consentida - ‬9 min walk
  • ‪El Tio - ‬7 min walk
  • ‪Oncè - Nomad Cuisine - ‬8 min walk

About this property

Lumina at Mudra Tulum

Suburban Tulum aparthotel in La Veleta with free parking
This smoke-free aparthotel features an outdoor pool, a 24-hour fitness centre and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-in and express check-out are on-site. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and an espresso maker.
Lumina at Mudra Tulum offers 12 air-conditioned accommodations with espresso makers and a safe. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and fans. In-room massages and hairdryers can be requested.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness centre.

Languages

English, Spanish

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Dining table

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Deck/patio
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning
  • Fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In the suburbs

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 100% renewable energy
  • 12 units
  • At least 80% lighting from LEDs
  • Bulk dispensers for toiletries
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Garden
  • Grey water recycling system
  • Individual decor
  • Individual furnishings
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 58 per accommodation, per stay.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and outdoor lighting

We should mention

This property does not have any lifts

Property is also known as

Mudra Tulum Aparthotel
Mudra Aparthotel
Mudra Tulum
Lumina at ZAZEN Tulum
Lumina at Mudra Tulum Tulum
Lumina at Mudra Tulum Aparthotel
Lumina at Mudra Tulum Aparthotel Tulum

Frequently asked questions

Does Lumina at Mudra Tulum have a pool?

Yes, this property has an outdoor pool.

Is Lumina at Mudra Tulum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Lumina at Mudra Tulum?

Self-parking is free at this property.

What time is check-in at Lumina at Mudra Tulum?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Lumina at Mudra Tulum?

Checkout is at 11 AM.

Where is Lumina at Mudra Tulum located?

Located in La Veleta, this aparthotel is within a 15-minute walk of Hospital de Tulum and Dos Aguas Park. Hunab Lifestyle Center and Tulum National Park are also within 3 miles (5 km).

Lumina at Mudra Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 40 reviews" "
Rating 8 - Good. 6 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 4 out of 40 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Love it
Stayed 3 nights in Jul 2024

10/10 Excellent

Garrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the house really really nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Flor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 9 days in the 3 bedroom and 5 days in the 2 bedroom apt. I would recommend this place and would stay here again!!! Pros: Huge Apts. Good location. We felt safe, they had 24 hr security. Wifi was strong. Fans in every room. The AC in the 3 bed apt was amazingly cool. The soaker pool was perfect. With in walking distance to some restaurants. Beautiful birds fly around and visit the balconies. They let us move to the next apt a bit early and were very fast at responding through WhatsApp. Cons: One of the bedroom bathrooms smelled and we couldn't figure out why in the 3 bed apt. No elevators so carrying the luggage to the 3rd level was a work out. The main pool didn't look clean so opted to not go in and stick to our soaker pool. Eventually we saw someone clean it. There's construction across the street but it wasn't loud enough to bother us.
Stayed 6 nights in Jun 2024

8/10 Good

Ashlyn

Travelled with family
Liked: Cleanliness, room comfort
Cute and cozy!
We had a great time! Cute place and cozy. You get everything you see in the pictures.
Stayed 4 nights in Jul 2022

6/10 Okay

Desiree, Huntington Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful but the security at the front door was rude on top of being accused of taking their chrome cast….completely offended!
Stayed 2 nights in Jul 2022

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the cleanliness and the modern look of the amenities.
Stayed 2 nights in Mar 2022

8/10 Good

naeem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good mix of privacy and hotel with staff.
Stayed 5 nights in Dec 2021

10/10 Excellent

Juliana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
You get exactly what you see in the pictures. It is an amazing apartment in a very quiet area. Very comfortable will all the basic needs. Perfect for families and ya can drive around the area to all the parks and cenotes
Stayed 5 nights in Oct 2021

10/10 Excellent

Kyla

Liked: Cleanliness, amenities, property conditions & facilities
Rosy was phenomenal! She was very
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This "condo" was excellent for our family of six. Extremely clean and well kept, very cool decor. Upon arrival, which was around 1:30am-ish, the evening guard, Josue, welcomed us, gave us our condo key and gave us a full rundown of the condo and amenities. We have child that requires a very strict diet and at that hour I asked Josue about a place to eat and the type of meal our son requires. I was utterly amazed at how he went above and beyond in trying to locate a restaurant with the type of food our son could eat even at that time of night. I could not thank Josue enough for what he did, as a parent you are forever thankful. Also, we had contact with Rosy prior to our arrival, she responded to my messages almost immediately. She provided a wealth of services available and a great itinerary for our family with four children to go out and explore. Our housekeeping young lady also went above and beyond in coming through when we asked for certain items during our stay. I can't speak enough of all the great folks at Mudra Tulum. P.S. You'll also love the pizza restaurant down the street from them. Sending a tall high five to all and THANK YOU...
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Mudra was so welcoming to someone who was taking his first trip to Mexico! Rosy was the absolute best when it came to getting us taxis, giving us amazing places to go see, setting up our covid test, as well as helping us with a shuttle back to the airport! I highly recommend this place! Amazing workout facility as well as pool area! Thank you Mudra !
Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful hotel and wonderful and helpful staff! Very clean and spacious. Would 10/10 stay here again!
Stayed 3 nights in May 2021

2/10 Terrible

Marbel

Travelled with family
Disliked: Cleanliness, room comfort
Horrible
As soon as we got to Tulum we parked and we were robbed at gun point. Dangerous neighborhood and their cameras did not work even though they had three cameras at the main entrance. Never had such a bad experience could’ve been killed!
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Horrible customer service the lady literally went at 11 am to our room and went in when I was taking a shower banging on the door and yelling and yelling at us to leave the room at 11 am
Stayed 3 nights in Apr 2021

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, room comfort
Great time
Staff was very helpful and informative through out my entire stay and the room was beautiful
Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveller

Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I just stayed at Mudra to celebrate my 30th birthday with a group of friends and had a really beautiful and spacious penthouse and incredible service. The parking was on site and only 15 minute drive to the beaches where everything was going on. Also there’s a grocery store nearby so that was helpful. We felt very safe since they were strict about who comes onto the property so overall it was a really nice experience. The best part of Mudra was Rosy!!! She reached out prior to our arrival and made reservations for restaurants and beach club, called a taxi whenever we wanted to go out and on top of all that, she decorated the penthouse for my 30th birthday and made me feel so so special. We loved Mudra and Rosy’s hospitality was the highlight!!
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2020

10/10 Excellent

Canada

Liked: Cleanliness, room comfort
A little paradise
Such a nice property, we had to extend our stay, twice.
Stayed 3 nights in Dec 2020

4/10 Poor

Verified traveller

Stayed 4 nights in Dec 2020

10/10 Excellent

tori

Travelled with group
Liked: Cleanliness, room comfort
Rosy is the best! xx
Mudra was better than expected. Clean spacious, 2 bedroom and large kitchen and living area plus patios. Perfect for working remote and being comfortable. Pool, gym, and grounds are very clean. Extra bonus points for Rosy the concierge who was super kind and helpful. She really went the extra mile to support our needs. Recommend highly for a quiet, clean, spacious apartment stay in the super cool La Veleta.
Stayed 4 nights in Nov 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Great service and staff. We received an upgrade to a larger apartment, though the apartment needed some extra care. The fixtures in the bathroom were not clean and the couch/pillows had stains. It rained heavily and there was some leakage in the apartment. The staff were very responsive and helpful, offering to arrange transportation, coordinate tours and such.
Stayed 2 nights in Oct 2020

6/10 Okay

Chea, San Francisco

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property is beautiful, and our apartment was beautiful as well. However, we had a sewage back up the first night which caused the water to smell AWFUL, and our bedrooms. The second day they had a COVID scare, and had a lockdown. Then that night we lost electricity, so there was no lights, and no a.c. We had hired a chef for that night and he had to cook with his phone light, and we had to eat in the dark. Additionally, it states the beach is 3mi away when it's a 25 minute drive from the hotel. My friends and I had to leave due to the conditions, and they refused to refund us for the entire trip. They would only refund us for the nights we left, but wouldn't refund us for the one night we had to endure the smelly salty water, and our hotel smelling like sewage. I've been communicating with Rosa who is amazing. She's been trying to get her manager to approve our full who is refusing to do so.
Stayed 4 nights in Sep 2020