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Downtown Tulum Hotel

3.0 star property
Hotel with 2 outdoor swimming pools, near Tulum National Park

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Photo gallery for Downtown Tulum Hotel

Exterior
Deluxe Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets
Exterior
Deluxe Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Comfort Double Room

Highlights

Air conditioning
Separate bedroom
Private bathroom
Minibar
Daily housekeeping
In-room safe
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
In-room safe
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Traditional Room

Traditional Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Traditional Room

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
In-room safe
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Bathroom | Shower, towels, soap, shampoo

Deluxe Double Room

Highlights

Air conditioning
Separate bedroom
Private bathroom
Minibar
Daily housekeeping
In-room safe
  • 16.0 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
CENTRO, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive - 4.3 km
  • Gran Cenote - 5 min drive - 5.0 km
  • Tulum Mayan Ruins - 7 min drive - 4.2 km
  • Las Palmas Public Beach - 7 min drive - 5.7 km
  • Playa Paraiso - 9 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Taqueria Honorio - ‬2 min walk
  • ‪Tacos y tortas el tio - ‬1 min walk
  • ‪Acqua e Farina - ‬1 min walk
  • ‪Negro Huitlacoxe - ‬3 min walk
  • ‪DelCielo - ‬1 min walk

About this property

Downtown Tulum Hotel

Hotel near Tulum Mayan Ruins
Free continental breakfast, a coffee shop/cafe and a bar are just a few of the amenities provided at Downtown Tulum Hotel. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • 2 outdoor pools
  • A 24-hour front desk, smoke-free property and luggage storage
Room features
All guest rooms at Downtown Tulum Hotel include thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and shampoo

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Rooftop

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Downtown Tulum Hotel Hotel
Downtown Tulum Hotel Tulum
Downtown Tulum Hotel Hotel Tulum

Frequently asked questions

Does Downtown Tulum Hotel have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 10:00 AM to 7:00 PM.

Is Downtown Tulum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Downtown Tulum Hotel?

Downtown Tulum Hotel doesn't offer parking.

What time is check-in at Downtown Tulum Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Downtown Tulum Hotel?

Checkout is at noon.

Where is Downtown Tulum Hotel located?

Located in Tulum City Center, this hotel is 0.4 mi (0.6 km) from Dos Aguas Park and 2.1 mi (3.5 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 1 mile (2 km).

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Downtown Tulum Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10

Excellent customer service, but there is a problem: very loud music until like 3:00 in the morning. There is a music club on the top floor. It’s very hard to sleep before this music club closes.
Stayed 6 nights in Mar 2025

10/10

Muy bueno, y muy tranquilo instalación y servicio 10/10 está súper céntrico y tienes todo al rededor del hotel , si estás buscando hotel que lo tenga todo. Este es una buena opción
Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Mar 2025

10/10

Stayed 3 nights in Jan 2025

8/10

Se encuentra en el Centro de Tulum, no cuenta con estacionamiento
Stayed 3 nights in Jan 2025