A poolside bar, a rooftop terrace and a garden are just a few of the amenities provided at Cacao Tulum -Luxury Condos-. Treat yourself to spa services, such as a body scrub, a body treatment or reflexology. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a 24-hour gym.
Located in La Veleta, a neighbourhood in Tulum, Cacao Tulum -Luxury Condos- is near theme parks and by the sea. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
A poolside bar, a rooftop terrace and a garden are just a few of the amenities provided at Cacao Tulum -Luxury Condos-. Treat yourself to spa services, such as a body scrub, a body treatment or reflexology. In addition to laundry facilities and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
Swimming pool, along with sunloungers and pool umbrellas
Free self-parking
Bike hire, a round-trip airport shuttle (surcharge) and an outdoor pool
Express check-out, massage treatment rooms and beach towels
Room features
All guest rooms at Cacao Tulum -Luxury Condos- offer comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate dining areas.
Other amenities include:
Rainfall showers, free toiletries and hairdryers
40-inch flat-screen TVs with premium channels
Decks/patios, wardrobes/cupboards and separate dining areas
24-hour return airport shuttle at scheduled times and on request for a surcharge
Free secured, uncovered self parking on site
Limited on-site self parking
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Microwave
Oven
Dining
A poolside bar
Champagne service
Bedrooms
Down comforter
Premium bedding
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Separate dining area
Entertainment
40-inch Smart TV with premium cable channels
Outdoor areas
Deck/patio
Garden
Outdoor furniture
Rooftop terrace
Laundry
Laundry facilities
Work spaces
24-hour business centre
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
Pet friendly
Welcoming cats and dogs only
2 pets total
Pets stay free
Service animals exempt from fees
Deposit: USD 100 per stay
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift (80 centimetre wide door)
Wheelchair-accessible path to lift
Designated smoking areas
Services and conveniences
Blackout drapes
Concierge services
Iron/ironing board
Luggage storage
Proposal/romance packages
Safe
Tour and ticket assistance
Virtual front desk
Location highlights
In a national park
Near the sea
Things to do
24-hour gym
Bicycle rentals
Theme park nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
30 units
Bicycle rentals
Garden
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 16
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: USD 1.5 per accommodation, per night.
A damage deposit of USD 100 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 7)
Pet deposit: USD 100 per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Cacao Tulum -Luxury Condos- have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM.
Is Cacao Tulum -Luxury Condos- pet-friendly?
Yes, this property allows cats and dogs (limit 2 total). There's a deposit of USD 100 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Cacao Tulum -Luxury Condos-?
Self-parking is free at this property.
What time is check-in at Cacao Tulum -Luxury Condos-?
Check-in start time: 3:00 PM; check-in end time: 10:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Cacao Tulum -Luxury Condos-?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Cacao Tulum -Luxury Condos- provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 80 per vehicle applies.
Where is Cacao Tulum -Luxury Condos- located?
Located in La Veleta, this spa condo building is 0.8 mi (1.2 km) from Holistika Art Walk and 3.1 mi (4.9 km) from Tulum Beach. Hospital de Tulum and Dos Aguas Park are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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