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"The room was clean and we got a suite with extra sleeper beds, one even already with bedding! Overall conveniently organized and quite neat. Hotel staff was friendly, and parking spots are quite close to the building entrances. The only downside is that they dont have elevators or bellhops so it could be a workout to get your luggage up if you are given a room in the upper floors. This is more like a modernized boutique ranch then a glitzy hotel. I also wish that they have a water filtration system that guests could use for refilling their water bottles, but instead they have lemon flavored chilled tap water which is nice, too."

"We wanted a place with close access to snow. Place is a bit dated but very clean and had comfortable beds. Water pressure of shower was good. No hairdryer (but I also didn’t ask to see if the front desk lends the out). No elevator, but not an issue for us. Close to stores and restaurants/cafes. "

"Quick overnight stay but friendly staff"

"Quiet and pleasant. Stayed during hospital visit "

"Was told hot tub was working. Not working at check-in. Never was fixed during stay. TV quit working. "

"The property was excellent. We stayed in a beautiful and very well maintained suite. Location was a short walk from the center of Northstar village. Also Highland ski gondola was about a 5 minute walk away, even with ski boots on, it gave us fairly easy access to the slopes and the Ritz Carlton restaurant."

"Clean room, pet friendly. Our daughter had fun in the game room "

"Loved our stay here. It was very peaceful and the reception staff were very friendly. They were great with communication and instructions. We got to our cottage after hours and it was a smooth check-in with the instructions emailed to us. The cottage is very comfy and spacious.It was about a 10 min drive to everything like downtown Truckee and it said 15/20 min to Palisades Tahoe but felt like less. "

"Overall, the condo was clean and generally well maintained, and the staff were friendly, helpful, and easy to deal with throughout our stay. The location was also convenient for accessing the mountain, which made getting out to ski each day straightforward. That said, the unit itself was quite small and felt a little dated in terms of decor and furnishings. While everything was functional, it could benefit from some modernization to make the space feel more comfortable. Unfortunately, the biggest issue during our stay was the presence of mice. Although the staff were responsive when we raised it, it was still something that negatively impacted the overall experience and ultimately affected the score I gave the property. In summary, it’s a clean place with helpful staff and a good location, but the small size, dated interior, and especially the mouse issue made the stay less enjoyable than it could have been."