Search Apartments in Tonbridge

"Only one lift was working when I arrived and the hallways were a little untidy but the room was clean and in good condition. "

"Fantastic that the hotel is a few steps from the terminal."

"The reception staff are great. The location being in Gatwick is terrific of course, convenient for the airport and trains. The amenities are clean and comfortable however dinner service let the hotel down. No shortage of staff it seemed but totally disorganised the night we were there. Guests were asking for menus, following up on drinks, food and dinners. My husband finally received a dessert he was waiting for only to have another brought to the room long after we left the dining room. It seemed like disorganised chaos. The hotel if they rectify training and ensure some procedures in place in the dining room will nail it."

"We recently stayed at Hilton London Gatwick Airport, and to be honest, my overall experience was quite disappointing. Before heading out, we called reception and asked if our room could be refreshed and the towels replaced. It seemed like a simple request, but when we came back later, nothing had been done. The towels were still the same, the bedding hadn’t been changed, and the room hadn’t been cleaned at all—even the trash was still there. It was frustrating, especially after taking the time to call and request it."

"Bed comfy. Room fairly clean but staining on bottom of shower curtain and pencil left on floor in bathroom. No hand soap or shower gel in room. Cold tap no proessure. Shower cold. Breakfast nice, but very small portions on the full english. Rotating toaster not working proeprly as bread gets stuck at back. This was a Best Western Hotel, and was AA 3 Stars. Not sure it would get 3 stars now. Overall, it served it purpose. It had a bar, but didn't serve food in the evening. "

"Nice room, good breakfast, nice staff."

"Thin walls, too much noise during night"

"A nice stay, breakfast was a little chaotic but I would come back"

"We had a great stay, food is basically as are the rooms, we were upgraded to executive but nothing executive about it compared to others. Staff were great"