Search Hotels Near The Labyrinth At Grace, Palo Alto

"Clean and convenient located. The room is quite small for a 5-star hotel, and there is not a single drawer."

"Great value for the money. Beautiful grounds!"

"Great location but building/room was dated"

"Very clean and comfortable room, cute room"

"My stay at this hotel was extremely disappointing and felt both unclean and unsafe. I initially requested a refund during my stay, but was told there was no refund policy, leaving me with no choice but to remain for the night. There were multiple issues throughout my stay. The TV in my first room did not work, and I was moved to another room that was even dirtier than the first. I was then moved back to my original room, where I encountered a bent and broken drain cover that caused me to cut my foot—an obvious safety hazard. The following morning, I again requested a refund and was told I would receive one along with a callback. However, I never received any follow-up. When I reached out again, I was only offered a partial refund of $60, which is unacceptable given the circumstances. Overall, this was a very poor experience. I would strongly recommend staying elsewhere."

"Love this place. Staff was beyond sweet and accommodating. Poolside restaurant never fails with delicious food and cocktails. "

"Clean, quiet, comfortable. Very kind and helpful staff as well, who went above and beyond to ensure a left behind item didn't go missing. "

"This is a bare-bones hotel. No coffee maker, no ice maker, no facial tissues. No daily linen service. There is no public main lounge for coffee or breakfast. All transactions are done through a glass pane. The parking is a pain. You must park between very narrow poles. If you do manage to park, you might not be able to get out of the car, it is that tight! The cars are underneath the rooms. My smoke alarm went off at 4am waking me out of a sound sleep. I gave it to the manage. It was never replaced during my stay. But the room was clean!"

"Nice and quiet"