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AC Hotel by Marriott Palo Alto

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Iron/ironing board, rollaway beds, free WiFi, bed sheets
Iron/ironing board, rollaway beds, free WiFi, bed sheets
Iron/ironing board, rollaway beds, free WiFi, bed sheets
Iron/ironing board, rollaway beds, free WiFi, bed sheets

Overview of AC Hotel by Marriott Palo Alto

AC Hotel by Marriott Palo Alto

3.5 star property

8.4/10 Very good

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
Map
744 SAN ANTONIO ROAD, Palo Alto, CA, 94303

Explore the area

  • Popular LocationGoogleplex3 min drive
  • Popular LocationRengstorff Park4 min drive
  • Popular LocationSan Antonio Shopping Center4 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)14 min drive

Room options

About this area

Palo Alto

AC Hotel by Marriott Palo Alto is located in Palo Alto. NASA Ames Visitor Center and Palo Alto Junior Museum and Zoo are local attractions and those in the mood for shopping can visit San Antonio Shopping Center and Stanford Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Levi's Stadium or Stanford Maples Pavillion.

What's nearby

  • Googleplex - 3 min drive
  • Shoreline Park - 3 min drive
  • Rengstorff Park - 4 min drive
  • San Antonio Shopping Center - 4 min drive
  • Computer History Museum - 7 min drive

Getting around

  • Bayshore NASA Station - 5 min drive
  • San Antonio Station - 19 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 14 min drive

About this property

AC Hotel by Marriott Palo Alto

3.5-star hotel, remodelled in 2021
Consider a stay at AC Hotel by Marriott Palo Alto and take advantage of a firepit, a coffee shop/cafe and dry cleaning/laundry services. In addition to a bar and a fitness centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • A lift, smoke-free property and 3 meeting rooms
  • A front desk safe, co-working spaces and a 24-hour front desk
Room features
All 145 rooms offer comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with baths and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Mini fridges and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and WELL Health-Safety Rating (IWBI)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered valet parking on site (USD 22 per day; includes in/out privileges)
  • Secured covered extended parking on site (USD 22 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15-25 per person
  • 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Conference space (2100 square feet)
  • Coworking spaces
  • Meeting rooms - 3

Outdoors

  • Firepit

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – February 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Iron/ironing board
  • Mobile key entry

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Valet parking fee: USD 22 per day (in/out privileges)
  • Covered extended parking fee: USD 22 per day
  • Pet fee: USD 150
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

AC Hotel Palo Alto
Ac By Marriott Palo Alto
AC Hotel by Marriott Palo Alto Hotel
AC Hotel by Marriott Palo Alto PALO ALTO
AC Hotel by Marriott Palo Alto Hotel PALO ALTO

Frequently asked questions

Is AC Hotel by Marriott Palo Alto pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 10 Dec 2022, prices found for a 1-night stay for 2 adults at on 24 Dec 2022 start from ₹9,132.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at AC Hotel by Marriott Palo Alto?

Valet parking is available for USD 22 per day. Extended parking is available for USD 22 per day.

What time is check-in at AC Hotel by Marriott Palo Alto?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at AC Hotel by Marriott Palo Alto?

Checkout is at noon.

Where is AC Hotel by Marriott Palo Alto located?

Situated in Palo Alto, this hotel is within 2 miles (3 km) of Shoreline Park, San Antonio Shopping Center and Googleplex. Rengstorff Park and Shoreline Amphitheatre are also within 2 miles (3 km). San Antonio Station is 19 minutes by foot.

Can I cancel my reservation for free at AC Hotel by Marriott Palo Alto and receive a full refund?

Yes, AC Hotel by Marriott Palo Alto offers free cancellation on select room rates, because flexibility matters! Please refer to AC Hotel by Marriott Palo Alto cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.4

Very good

Rating 10 - Excellent. 44 out of 69 reviews" "
" "10 - Excellent 64%
Rating 8 - Good. 12 out of 69 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 2 out of 69 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 8 out of 69 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 3 out of 69 reviews" "
" "2 - Terrible 4%

9.6/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Tracy
Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very welcoming.
Stayed 1 night in Sep 2022

10/10 Excellent

Kelli
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing from check-in to check-out, super friendly, and helpful.
Stayed 1 night in Sep 2022

10/10 Excellent

Kien
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amy at the front desk was extremely professional and very helpful
Stayed 1 night in Sep 2022

10/10 Excellent

Treanna
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Anthony
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

Daniel
Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
We had a troubling experience at the AC Hotel by Marriott Palo Alto. While we were in our room, a plain clothes staff member suddenly entered unexpectedly and without knocking. When I shouted for him to stop he went back out and then kept asking to come back into the room, without providing any explanation. It was especially jarring for my 8-year old son. We complained to the front desk, where they were not apologetic - they said that an employee had left something in the room that he needed to retrieve and that they followed the "same policies as other hotels". It was a disappointing response and overall troubling experience.
Stayed 1 night in Jul 2022

10/10 Excellent

Claudia
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST PLACE in Palo Alto
Overall place was amazing
Stayed 1 night in Jul 2022

10/10 Excellent

Vivian
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and accessible. My husbands wheelchair could go everywhere in the room. Easier to find than I expected. Had a great stay.
Stayed 2 nights in Jul 2022

10/10 Excellent

MINDY, SANTA ROSA
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2022

10/10 Excellent

Michael
Liked: Staff & service, amenities
Stayed 3 nights in Jun 2022