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Reviews of Hampton Inn Tampa/Rocky Point-Airport

2.5 out of 5
Hampton Inn Tampa/Rocky Point-Airport
3035 N Rocky Point Dr, Tampa, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1003 reviews" "
Rating 8 - Good. 321 out of 1003 reviews" "
Rating 6 - Okay. 103 out of 1003 reviews" "
Rating 4 - Poor. 54 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed to be close to the airport, and took advantage of the free shuttle to get there. Rhe place was very clean, staff was very nice, breakfast was good, and we will surely stay there again.
Stayed 1 night in May 2024

6/10 Okay

Ian, Winchester

Liked: Staff & service
Limited parking, I could not access the internet
Stayed 1 night in May 2024

8/10 Good

Kristina, Knoxville

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we enjoyed our stay and will come back. Breakfast was nice and hearty. Super easy to get to, right next to Bahama Breeze. Fantastic sidewalk areas to walk your dog and relax on the benches. Couple things to mention. Pool needs to be cleaned more frequently. Spray bleach under the soap tray in showers, it's funky under there. Please let the night staff be mindful of people sitting in the breakfast area. If we ask to turn down the TV cause it's loud, please don't refuse to do it cause you can't hear your music show.
Stayed 4 nights in Apr 2024
Response from Carol Larson on 18 Apr 2024
Thank you for the feedback

10/10 Excellent

Claire

Liked: Cleanliness, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024
Response from Carol Larson on 18 Apr 2024
Thank you for the review

10/10 Excellent

Michael

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Carol Larson on 18 Apr 2024
thank you for your feedback.

6/10 Okay

kevin

Travelled with family
Liked: Staff & service
Good location
Stayed 1 night in Mar 2024
Response from Carol Larson on 12 Mar 2024
Thank you for your feedback

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am hesitant to rate the hotel a 5 due to the first room I was given. Room 106 (and probably 108) be should be given to the people who check in last. 106 is the first room off the lobby and directly across from the elevators. Very noisy with people checking in late into the night. I had asked to be moved and was not accommodated. The following morning I spoke to Rolanda, front desk clerk, and explained the situation telling her I had an 8-hr drive the next day and could not stay in 106. At first she said it was a sold out hotel for that night and couldn’t do anything. I replied that I didn ‘t know a reservation gave you a specific room. She said she would speak to the manager. After having “breakfast”, she stopped me and said I would be moved. I thanked her. A good night’s sleep and when I checked out Rolanda was on the desk and I thanked her again. The hotel should really think about giving out room 106 only in the evening.
Stayed 2 nights in Feb 2024
Response from Carol Larson on 6 Mar 2024
Thank you for your feedback

10/10 Excellent

Jessica

Stayed 1 night in Feb 2024
Response from Carol Larson on 6 Mar 2024
Thank you for your feedback.

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rolanda was a great help to us. She was very friendly and helped us with all our needs. Very nice hotel would recommend to everyone
Stayed 1 night in Feb 2024
Response from Carol Larson on 6 Mar 2024
Thank you for your feedback. I am so happy that Rolanda took good care of you.

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service, amenities
dated good location.
Stayed 1 night in Jan 2024
Response from Carol Larson on 6 Mar 2024
Thank you for your feedback.

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
our stay both times before and after our cruise was absolutely outstanding except for 1 thing. On the day we were to check out, housekeeping came into our room 2 times with us in there. The second time my husband was in his underwear, had just been naked and we told them we would be in there until 11:00 AND had the sleep sign on our door!! Manager told us they would make it right with us by giving us points but have not gotten that email yet so not sure they are going to do anything aboutit. . .
Stayed 1 night in Feb 2024
Response from Carol Larson on 6 Mar 2024
I am so happy to hear that you enjoyed your stay. I am sorry that housekeeping came into the room on the day of departure. Please check you Hilton Honors account and if you do not see the points please reach out to the hotel directly.

10/10 Excellent

John

Stayed 1 night in Feb 2024
Response from Londa on 10 Feb 2024
Hi John, We truly value & appreciate your feedback, review. We look forward to serving you again when you return.

10/10 Excellent

Glen, Pitt Meadows

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Front desk staff very helpful and friendly.
Stayed 1 night in Feb 2024
Response from Londa on 10 Feb 2024
We are truly glad that you enjoyed your stay. We look forward to serving you again very soon.

10/10 Excellent

Bruce

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for leaving or departing TPA
Stayed 1 night in Feb 2024
Response from Londa on 10 Feb 2024
Thank you for the great review, feedback. We look forward to serving you again very soon.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient from airport
Stayed 1 night in Feb 2024
Response from Londa on 10 Feb 2024
Hi David, We appreciate our time, your awesome feedback. We look forward to serving you again very soon.

10/10 Excellent

Lowell

Stayed 1 night in Jan 2024
Response from Carol Larson on 18 Apr 2024
Thank you for the review

10/10 Excellent

Clinton, New London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Dec 2023
Response from Londa on 10 Feb 2024
Hi Clinton, We are humbled, grateful for your feedback. We look forward to serving you again very soon.

6/10 Okay

Jeannina

Travelled with family
Liked: Cleanliness, staff & service
Very convenient to airport front desk very friendly. Rooms are small and bed was uncomfortable Overall good place to stay to get to airport
Stayed 1 night in Jan 2024
Response from Londa on 10 Feb 2024
Hi Jeannina, Sorry to hear that the bed was uncomfortable, thank you for sharing that with us via this review. We can truly try our best to accommodate any concerns when your at our location if we are made aware so please let us know. We appreciate and value you taking to the time to provide us with a review. We look forward to serving you again real soon.

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice Stay
My stay was great except for the really loud AC unit.
Stayed 1 night in Jan 2024
Response from Londa on 10 Feb 2024
We appreciate and value you taking to the time to provide us with a review. We look forward to serving you again real soon. Any time you stay with us please let us know of any concerns or issue, we will get it taken care of during your stay.

8/10 Good

Laurel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location near Raymond James stadium. Staff really nice! Decent price.
Stayed 4 nights in Dec 2023
Response from Londa on 10 Feb 2024
We appreciate and value you review & feedback. We look forward to serving you again real soon.

8/10 Good

Beverly

Stayed 1 night in Dec 2023
Response from Londa on 10 Feb 2024
Hi Beverly, We appreciate and value you taking to the time to provide us with a review. We look forward to serving you again real soon.

6/10 Okay

suga

Stayed 1 night in Dec 2023
Response from Londa on 10 Feb 2024
We appreciate and value you taking to the time to provide us with a review. We look forward to serving you again real soon.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Londa on 10 Feb 2024
Hi John,We value and appreciate your great review. We look forward to serving you and your family again real soon.

10/10 Excellent

cheryl

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Londa on 10 Feb 2024
Hi Cheryl, We look forward to serving you again real soon. We value and appreciate your review.

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early morning and the staff got us checked in right away. They offered a good breakfast and gave us an extra hour to check out. We highly recommend this hotel.
Stayed 1 night in Dec 2023
Response from Carol Larson on 27 Dec 2023
Thak you for the review. I am happy to hear that we were able to accommodate your requests

10/10 Excellent

Dinela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carol Larson on 27 Dec 2023
Thak you for the review it looks like you enjoyed your stay

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very OK.
Nice people at check in. Very OK hotel. Clean. Older property with a light remodel. Not sure how it’s gets an “excellent “ rating. Pool is tiny and in the parking lot. Gym is a closet with one treadmill and one peloton and medicine balls. Rooms are ok. It is 7 min drive to airport.
Stayed 1 night in Dec 2023
Response from Carol Larson on 27 Dec 2023
Thank you for the feedback.

10/10 Excellent

Johanna, Nokomis

Stayed 1 night in Dec 2023
Response from Carol Larson on 27 Dec 2023
Thank you for the review. it looks like you enjoyed your stay.

10/10 Excellent

Yenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carol Larson on 27 Dec 2023
Thank you for the rating . It looks like you enjoyed your stay.

4/10 Poor

Zachary

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a full over haul. Carpet in room was disgusting. Didn’t take my socks off.
Stayed 1 night in Dec 2023
Response from Carol Larson on 27 Dec 2023
Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Carol Larson on 27 Dec 2023
Thank you for the review. I am happy to hear that you enjoyed your stay.

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carol Larson on 27 Dec 2023
Thank you for the feedback. It looks like you enjoyed your stay.

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Friendly staff and a nice and clean room.
Stayed 1 night in Dec 2023
Response from Carol Larson on 27 Dec 2023
We strive to ensure that all of our guests are made to feel welcome.

4/10 Poor

Adam

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Unfortunately, overall quality of room was very poor for what is expected of a hampton inn. mold on ceiling leading up to our room, and room condition was very poor. I would not stay here again.
Stayed 2 nights in Nov 2023
Response from Carol Larson on 28 Nov 2023
Thank you for your feedback

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Shower was really good. The staff at breakfast were friendly and really efficient. Great breakfast. Free shuttle to and from airport was very good
Stayed 1 night in Nov 2023
Response from Carol Larson on 28 Nov 2023
Thank you for your feedback. I am so happy you enjoyed your stay

6/10 Okay

Kathleen

Stayed 1 night in Nov 2023
Response from Carol Larson on 21 Nov 2023
Thank you for your feedback

8/10 Good

Christopher, Indianapolis

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room had not.been cleaned properly, wash cloth hanging on shower rod that had someone elses body hair on it. Room had no hot water. Lady at counter was pleasant, she changed our room. She was very apologetic and gave us several snacks and bottles of water for inconvenience.
Stayed 1 night in Nov 2023
Response from Carol Larson on 21 Nov 2023
Thank you for your review. I am so sorry for the issue with the first room but happy to hear that Megan took care of you and resolved the issue.

10/10 Excellent

Rebeca

Travelled with family
Liked: Staff & service, room comfort
Super friendly personnel but the hotel room looks very tired, in need of a revamp
Stayed 1 night in Nov 2023
Response from Carol Larson on 21 Nov 2023
Thank you for your feedback. I am so happy to see that you enjoyed your stay with us.

4/10 Poor

ROSEMARIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water --could not take a shower and my husband could not shave
Stayed 2 nights in Nov 2023
Response from Carol Larson on 21 Nov 2023
Thank you for your feedback. I apologize for the inconvenience and will look into the issue.

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, bed was awesome, breakfast was great and quiet.
Stayed 1 night in Nov 2023
Response from Carol Larson on 21 Nov 2023
Thank you for your review. I am so happy you enjoyed your stay with us.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2023
Response from jacqueline on 13 Nov 2023
thank you for staying with us and the feedback come again

10/10 Excellent

Kirby, Lakeland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!!
Stayed 1 night in Nov 2023
Response from Rolanda on 12 Nov 2023
It was our honor, pleasure to serve you during your stay, we look forward to serving you again very soon. We truly value your business. Safe travels home.

4/10 Poor

Leonard

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Gross
Dirtiest most beat up room I’ve ever stayed in. Gross stains on the night stand, hairs in the shower, bug killer residue in all corners of the bathroom, stank like urine. Room was also beat up.
Stayed 2 nights in Nov 2023
Response from Carol Larson on 8 Nov 2023
Thank you for your feedback.

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Post Flight Stopover
Conveniently located for Tampa International airport. Hotel tired and in need of refurbishment. Staff helpful and self service breakfast was welcome.
Stayed 1 night in Nov 2023
Response from Carol Larson on 8 Nov 2023
Thank you for your feedback. I am happy to see that you enjoyed our breakfast.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stand (in a good way)
Stayed one night (before very early morning flight) and had a very good experience. We stay there again.
Stayed 1 night in Oct 2023
Response from Carol Larson GM on 3 Nov 2023
Thank you for your review I am so happy to see that you enjoyed your stay

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Clean .. neat and comfortable Rolanda great front desk staff .. very friendly.. greet you with a smile… ready and willing to handle your issues…
Stayed 1 night in Oct 2023
Response from krystal on 31 Oct 2023
Eva Thank you for taking time to leave us a review. It was our pleasure to serve you during your stay here with us at Hampton Inn- Rocky Point. We look forward to serving you again very soon

10/10 Excellent

Stacy

Stayed 1 night in Oct 2023
Response from krystal on 31 Oct 2023
Stacy Thank you for taking time to leave us a review. It was our pleasure to serve you during your stay here with us at Hampton Inn- Rocky Point. We look forward to serving you again very soon

10/10 Excellent

Frances

Stayed 3 nights in Oct 2023
Response from krystal on 31 Oct 2023
Thank you Frances for taking time to leave us a review. It was our pleasure to serve you during your stay here with us at Hampton Inn- Rocky Point. We look forward to serving you again very soon

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from krystal on 26 Oct 2023
Thank you Michael for taking time to leave us a review. It was our pleasure to serve you during your stay here with us at Hampton Inn- Rocky Point. We look forward to serving you again very soon

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room needs a little TLC. A fresh coat of paint would help cover the areas where the paint is chipped back to the wood
Stayed 1 night in Oct 2023
Response from Carol Larson on 24 Oct 2023
Thank you for your feedback