Apartment, 1 Bedroom, Non Smoking, Kitchen | Living room | Flat-screen TV
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Reviews of BC-522: Channelside Luxury Apartment

BC-522: Channelside Luxury Apartment
1120 East Twiggs Street, Tampa, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 31 reviews" "
Rating 8 - Good. 8 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Clarence

Liked: Cleanliness, room comfort
Home Away From Home
The apartment was awesome. Everything and more than you need for a 1 night to 1 month stay in Tampa. Ran into a few complications getting access, but we quickly got that ratified through the booking manager. Would definitely recommend again.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Great location. Highly recommend
Stayed 4 nights in Oct 2022

10/10 Excellent

Ashley

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was better than expected! Washer and dryer came in super handy and the bed was extremely comfortable
Stayed 4 nights in Jan 2022

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The area around Channelside is undergoing development. Therefore there is construction noise. However there is a grocery store across the street and Tampa has a free trolley that takes you to Ybor City and the Ricerwalk.
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful place and close to every thing !
Stayed 4 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
review
Nice location, nice property, will stay again
Stayed 9 nights in Feb 2021
Response from Management on 8 Mar 2021
Thank you for your review.

2/10 Terrible

Andrew

Stayed 3 nights in Feb 2020

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. Nicely located to attend a hockey game at Amelie Arena. A little pricey ( after the $80 "cleaning fee" was added on at the very end of the online booking process) but all in all, a very nice place. Check in process seems a little convoluted and vastly unnecessary as the entry is simply the last four digits of my phone number. 17 emails for that.
Stayed 1 night in Feb 2020

6/10 Okay

Chas

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
I have posted several reviews in the past. I must confess that this review is difficult to rate. 1st the poor items: The sofa bed is in extremely poor condition. The 3rd person could not sleep on the fold out bed. We had to pile every cushioning item in the unit on the couch to make it comfortable to sleep on. The mattress was in poor condition, thin, dirty & had protruding springs. The shower nozzle is old and not adjustable. The TV volume could not be adjusted and was stuck at a level too high. There is insufficient kitchen items in the unit. We had to constantly wash silverware & plates so the 3 of us could share them. On the positive side, Communications were adequate. There is no front desk to deal with. Most communications were thru a telephone number & eventually thru e-mails. The location is great if you desire to be near the cruise terminals. A Publix is a 2 minute walk from the front door. The close by Irish Pub served fun & filling meals & had a better than average selection of libations. I enjoyed the unit better than the 2 ladies that were in our party. This unit should be utilized by couples who would never unfold the couch. All of the tenants were warm & friendly. The washer & dryer functioned as designed. The check in /check out thru the provided tablet was easier than anticipated. In conclusion, I enjoyed our 2 night stay at Bell Channelside, but the stay was not as good as other similarly priced units we've experienced in the past. Please replace couch!
Stayed 2 nights in Feb 2020

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Channelside
We booked this location based upon its proximity to a sports event. We were very pleased with being able to walk to the event and to visit local bars and eateries. However the arrival and check in was somewhat confusing. Downloading apps and virtual keys with multiple emails was frustrating. 3:00 check in and 10:00 check out did not really give us enough time to relax and visit the area fully. Minor details but they did add up.
Stayed 1 night in Feb 2020

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! Like other reviews the door lock could be a little challenging if you are not comfortable with technology other then that awesome. Exactly like the pictures, beautifully decorated and appointed. Service team very attentive. Would stay again when in Tampa.
Stayed 4 nights in Oct 2019
Response from Guest Services on 13 Dec 2019
We appreciate your feedback and look forward to you next visit to Tampa.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice place to stay. My only complaint is that the blinds did not block out the morning sun so it got hot in the morning and woke me up early, blackout shades are a must.
Stayed 3 nights in Aug 2019
Response from Candace W. - Guest Services on 6 Oct 2019
Hi, thank you for your review/feedback! The Florida sunshine is bright indeed, we will look into purchasing blackout shades for the apartment. We, again, appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Candace W. - Guest Services on 19 Jul 2019
Thank you for your feedback!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High tech and great location
Conveniently located a short block from the streetcar it provides easy access to Ybor in downtown Tampa. Publix will be opening soon just around the block as well as a Starbucks and other amenities. Digital thermostat Wi-Fi great entertainment system and the Bluetooth door entry part of the high tech package
Stayed 9 nights in Jun 2019
Response from Roc W. on 20 Jun 2019
Thank you, we appreciate the feedback.

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cruise to Havana
Excellent
Stayed 1 night in Mar 2019
Response from Guest Services on 17 Apr 2019
Thank you for your feedback! We strive to provide quality service to our guests.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location close to Amalie Arena. There was a great Irish Pub close by with a large selection of food. The bed was awesome and we were able to get a really restful sleep. Nice to have a washer and dryer because we were in the middle of a longer trip. Great communication throughout.
Stayed 2 nights in Mar 2019
Response from Candace W. on 29 Mar 2019
Thank you for the great feedback!

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Guest Services on 17 Apr 2019
Thank you for your review! We strive to provide quality service to our guests.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once in fantastic
Everything & I mean everything, with the exception of the check-in was really great! The location, especially with the ‘free’ trolley 1 block away, was terrific, security was solid and the unit was very nice & clean Check-in, for 70 year olds was very cumbersome. You need to review your process with the older generation...it was quite evident the younger electronic generation set-up the procedures!!
Stayed 2 nights in Feb 2019
Response from Candace W. on 22 Feb 2019
Hi Paul! Thank you so much for your feedback. Yes, we have implemented a virtual check-in process, whereby, guests can utilize their cell phones or a personalized manual key pad code to unlock the front door. We do appreciate you choosing to stay with us and trying something new! We hope to have you again in the future.

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hockey in Tampa.
Stay was fine. Parking Garage was fine once I figured out which post to use to get in; there were three. Parking near our room was fantastic. Very plush, but we only stayed one night and did not really use the facility other than to sleep. Got a little aggrivated with all of the web site stuff. I am a senior citzen but fairly familiar with computers and web sites. Went to a hockey game Bolts vs St. Louis Blues. Loved the game.
Stayed 1 night in Feb 2019
Response from Candace W. on 22 Feb 2019
Thank you for your feedback Herman! We are glad that you had a pleasant stay. We hope that you choose to stay with us again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish flat
Very spacious flat in up and coming neighbourhood, that s yet very new with more and more restaurants etc popping up. Walking distance to Florida Aquarium. Easy instructions on how to park on same level as flat. Flat very well equipped. Big bathtub.
Stayed 2 nights in Nov 2018
Response from CW Signature Suites on 23 Nov 2018
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Liked the full kitchen, comfy bed, nice shower. Floors were not real clean & drawers in bathroom had hair in them.
Stayed 4 nights in Oct 2018
Response from CW Signature Suites on 24 Oct 2018
We appreciate you review and look forward to accommodating your future lodging needs.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Roc W. on 15 Oct 2018
We appreciate you review and look forward to accommodating your future lodging needs

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite stay yet.
The bed was THE MOST COMFORTABLE! It was very nicely decorated and accommodating. Parking was right next to the apartment. I wish we lived there all the time. Only issue I had was that I had to buy extra toilet paper. They didn’t have any on hand since there was no maid service or front desk.
Stayed 4 nights in Oct 2018
Response from Roc W. on 15 Oct 2018
We appreciate you review and look forward to accommodating your future lodging needs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly customer service. Clean condo
Stayed 4 nights in Sep 2018
Response from CW Signature Suites on 29 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mark, Charlotte, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasently surprised
The apartment was very clean. It appeared to have new appliances and finishes throughout. We didn't lack for anything related to the room. Would aboslutely stay in another CW Suites apartment. Oh and the apartment is exactly as it's shown on the listing.
Stayed 5 nights in Jun 2018
Response from CW Signature Suites on 23 Jun 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip with family
I stayed here for business and brought my wife and two small children. Great place and way more roomy and comfortable than a traditional hotel. Walked to local restaurants, the aquarium, and the river walk. Will definitely stay here again!
Stayed 2 nights in May 2018
Response from CW Signature Suites on 23 Jun 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice home away from home.
The unit is beautifully decorated and fully equipped. My only regret is not staying here longer. Well done.
Stayed 1 night in May 2018
Response from CW Signature Suites on 22 May 2018
We appreciate you review and look forward to accommodating your future lodging needs.

8/10 Good

Ruth, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful apartment!
The only reason I’m giving a 4 in overall rating is because parking is horrible for guests. You’re allowed one parking spot for the apartment but any guests you may have are out of luck. The guest parking area was completely full the whole time and since this building is located downtown, there is no street parking allowed.
Stayed 1 night in May 2018
Response from CW Signature Suites on 20 May 2018
We appreciate you review and looking forward to accommodating your future lodging needs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the apt. The front desk of apt complex only provide the phone number of the corporate contact. Then they were very helpful.
Stayed 1 night in Mar 2018
Response from CW Signature Suits on 23 Mar 2018
We appreciate you review and looking forward to accommodating your future lodging needs.

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
不便を覚悟なら耐えられるか
マンションの一室を借りる民泊形式で、オーナーとは電話やメールでのアクセスのみ。WiFiやテレビが繋がらず、何回か連絡してもなしのつぶて。最悪はドアロックが中からしか掛からないことで、外出する際はロックできずに出るしかなかった。マンション全体のセキュリティーが比較的良いのでそれで我慢したが、海外で施錠なしは通常考えられない。タクシーも電話するしかなく、Uber全盛の昨今では、個人が電話してもタクシーは来てくれず、仕方ないので近くのホテルへ行ってフロントで呼んでもらった。せめてマンションのオフィスがフロントの代行をしてくれるシステムだとまだ増しなのですが・・。エアコンもWiFiがないと作動しないので、持参したポケットWoFiで作動させるしかなかった。
Stayed 3 nights in Jan 2020