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"Good"

"Excellent customer service, clean rooms, great value "

"Excellent location. Room was a good size for 1 person, with the shower being a decent size. Bed was a little soft for me, but still comfortable. Restaurant wasn't open, but there are local eateries within a stones throw. When i go back will request either room 121 or 123, as these have a balcony view over the river. Overall a greay couple of days away "

"We stayed in one of the lakeside rooms which had a beautiful view. Room was slightly cold because of this but reception did provide us with an extra heater. It was my husbands birthday so they provided a gift and prosecco which was lovely. Food was great, lovely staff and clean hotel. Book ahead for the spa to avoid disappointment. "

"Great venue. Very cool being an ex prison but done up beautifully. Breakfast first class. "

"Literally 10/10 perfect the staff were so kind and talkative, the room was PERFECT literally beautiful so elegant & cosy at the same time (not the intimidating sort of elegant). I love this hotel I’m 100% coming back "

"Lovely spotless clean room all the staff were amazing"

"The bed was so comfy and the staff were lovely :)"

"Amazing staff and really cool hotel. Can’t wait to go back and stay in Oxford at the Randolph"