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Surabaya Suites Hotel Powered by Archipelago

4.0 star property
Families find tranquility in the lush gardens of this Embong Kaliasin retreat, where shopping, spa treatments, and peaceful moments await guests

Choose dates to view prices

Surabaya Suites Hotel Powered by Archipelago creates a family-friendly atmosphere in Embong Kaliasin. Travelers can book aromatherapy treatments at the spa, browse the on-site shopping options, or relax in the garden where free WiFi keeps everyone connected.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ₹1,692
₹2,082 total
includes taxes & fees
25 May - 26 May
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About this property

Surabaya Suites Hotel Powered by Archipelago

  • Upscale family-friendly hotel near Tunjungan Plaza
  • Consider a stay at Surabaya Suites Hotel Powered by Archipelago and take advantage of a terrace, an art gallery on-site and shopping on-site. Treat yourself to a manicure/pedicure, a massage or a body treatment at the on-site spa. Fitness classes are offered at the health club; the property also has a coffee shop/cafe, a garden and a playground. Free in-room WiFi is available to all guests, along with a hair salon and a library.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool
    • Free self-parking and valet parking
    • A round-trip airport shuttle (surcharge), express check-out and multilingual staff
    • A porter/bellboy, a lift and ATM/banking services
  • Room features
  • All 230 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with deep-soaking baths and free toiletries
    • LCD TVs with premium channels
    • Fridges, electric kettles and daily housekeeping

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  • Parking included
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 48.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 17 (one-way)
  • Rollaway bed fee: USD 48.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Frequently asked questions

Does Surabaya Suites Hotel Powered by Archipelago have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Surabaya Suites Hotel Powered by Archipelago?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Surabaya Suites Hotel Powered by Archipelago on 25 May 2026 start from ₹1,692, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Surabaya Suites Hotel Powered by Archipelago pet-friendly?

No, pets are not allowed at this property.

How much is parking at Surabaya Suites Hotel Powered by Archipelago?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Surabaya Suites Hotel Powered by Archipelago?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Surabaya Suites Hotel Powered by Archipelago?

Checkout is at noon.

Does Surabaya Suites Hotel Powered by Archipelago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 17 one-way applies.

Where is Surabaya Suites Hotel Powered by Archipelago located?

This family-friendly Surabaya hotel is located in the business district, within 1 mi (2 km) of Surabaya Plaza Shopping Mall and Tunjungan Plaza. Balai Pemuda and World Trade Centre are also within 5 minutes. Surabaya Gubeng Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

7.8

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 24 out of 124 reviews
Rating 8 - Good. 51 out of 124 reviews
Rating 6 - Okay. 39 out of 124 reviews
Rating 4 - Poor. 6 out of 124 reviews
Rating 2 - Terrible. 4 out of 124 reviews

Reviews

Verified

10/10 Excellent

Riana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I choose this hotel because the location close to güveni station and beside mall easy to find food and room it’s very big
Stayed 1 night in Aug 2024
Verified

8/10 Good

Kok Poh

Liked: Cleanliness, staff & service, amenities
Value for money. Surabaya plaza next door with lots of food and shopping. Other shoppings grab only cost less than $2.00. A convenient place to stay.
Stayed 3 nights in May 2024
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice, well-maintained older hotel. Three big malls are very close by (two of them are right next to the hotel.) Also, conveniently located to the Kali Mas river, whose banks are nice for strolls and just general hanging out. From what I saw, this area is probably the best in the city for tourist interests. Historical sites, restaurants, etc. The hotel is big, rooms are big. Just kind of old, but for me that was the cool part. It’s nice to see how much better things used to be just a few decades ago.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
As far as value for money, this is a great choice. The facilities are old so a bit more difficult to keep super clean. Also could use some additional electrical outlets so customers do not have to unplug the lamps to plug in chargers, etc. They do have a pool that is clean but old. It took me 2 days of occasional walks to find the pool and the pool can be crowded in early morning. I like the mix of clientele which is national and international. I would stay here again.
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Sando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel, nice location, It is absolutely no problem for coming back next time!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Marcus

Liked: Amenities
Nice, convenient
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
The staff are friendly and helpful. The place is clean but the building needs painting and some repairs.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Verified traveller

Not really
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

LOMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Bakhtiar

Liked: Staff & service
It was ik
Stayed 1 night in Jun 2023
Verified

8/10 Good

Wolfgang Helmut

Liked: Cleanliness, staff & service
Lobby und Empfang sehr schön. Zimmer und Bad sind sauber. Die Einrichtung im Zimmer entspricht inonesischem Standard.In der Nähe eine Mall zum Shoppen und Essen. Kann man gut zu Fuss erreichen.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Natsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は少し古い印象でしたが、スタッフはみなさんとても親切で、快適に滞在することができました。 ホテルの目の前には遅くまで開いているカフェなどもあり、夜も多少遅い時間でも安心して出歩ける環境でした。
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Very convenient and friendly staff allowing us the flexibility and freedom to peruse with ease
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located next to a mall. Room is spacious too
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Beside surabaya plaza. Breakfast however not much variety
Stayed 1 night in Aug 2019
Verified

6/10 Okay

daniel

Liked: Staff & service, room comfort

Can be improve

Good location pool off for 2 days poor food at restaurant for breakfast ( catering staff have liimited English) rooms need to be refurbished excellent service of front desk
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

I was given a smoking room when it was stated non-smoking in my booking. Luckily the room did not reek of smoke although it did when i step outside. The staff did apologise to me and offered to change room once a non-smoking room is available. The condition of the gym/fitness centre was quite poor. Both treadmill machines were down and the stationary bikes were old. The pool was decent. The room was comfortable but I had some issues with the towels and sheets, as stains were visible. All in all, it was a fairly modest place to stay and I would still recommend this hotel to non-fussy stayers.
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money... spacious rooms with business table separately... cleanliness and daily room cleaning, good food at the restaurant... good for business travel , or to stay and see around Surabaya, all positive experience except for the WiFi...lobby WiFi had no issues, WiFi repeatedly get disconnected once inside the room...and had difficulty in connecting..if not for that ... great, stay👍
Stayed 5 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Property was in a great area across from a mall, rooms were a little older than expected but comfortable, price could be adjusted to reflect dating decor but overall comfortable stay
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Jackmond

Liked: Staff & service
The room given was a big room. Breakfast was very chaotic as the hotel was hosting a big group during my stay and there was not enough food for all. The Gym and the Swimming pool looks dated and not very inviting.
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Hei Tung

Liked: Staff & service

Book if the price stay low

Was joining a sunrise trip to mount bromo and leaving for Yogyakarta the next day by train. So really just stayed for a short rest at the evening. Location is good - next to mall, close with train station. Condition is not the best but expected given the very low price, also very acceptable for a short stay. One major down side is that some room is facing the lobby, and despite we were staying at the top floor the noise from the lobby is still quite notable. Overall quite ok for our short stay given the price.
Stayed 2 nights in Jun 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For my 1 night stay, I changed 3 rooms in total. Couldn't find a electric point for charging my laptop and mobile. Housekeeping told me to plug out table lamp and use power point, leaving the room darker (it was already pretty fun). The toilet flush doesn't work very well in the 1st room, also pillows looks old and out of shape (believe me, you won't want to touch it!). Requested for change of pillow and they offer me to change to a better room. 2nd room was not tidied and in total mess (I took picture but i will not post it here). 3rd room is a little better but it was a really a nightmare for me and I will never recommend this hotel to anyone.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Satoshi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

施設が古いがコスパは良い

ホテルの自体が古いので、快適さを求めるなら、他の新しいホテルを探した方が良い。スタッフは親切なスタッフで好感が持てる。昔はとても良いホテルだったと思う。コスパは良い。
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Erni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bukan sperti hotel bintang 4

Tidak sesuai dgn kelasnya, hotel bintang 4 tpi tdk wangi, kamar luas tpi tmpat tdur kecil, kelebihannya cuma dkt dgn pusat kota dan mall dan jg ada bath up..slebihnya tdk sperti yg diharapkan..
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Mene käymään Indonesiassa

Hotelli on peruskorjauksen tarpeessa ja uima-allas oli poissa käytöstä putsauksen takia. Indonesia on ihana maa ja ihmiset ovat ystävällisiä!
Stayed 5 nights in Dec 2018