Skip to main content

Quest Hotel Darmo - Surabaya by ASTON

3.5 star property
A wellness-focused urban retreat in Surabaya's business district where travelers can rejuvenate with spa treatments before exploring the city

Choose dates to view prices

Quest Hotel Darmo - Surabaya by ASTON offers a peaceful escape in the bustling business district. Enjoy Adara Spa treatments, swim in the outdoor pool, or use the gym. Practical amenities include free WiFi and dry cleaning. Cristal Cafe serves satisfying meals all day.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ₹2,992
₹3,683 total
includes taxes & fees
24 May - 25 May
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About this property

Quest Hotel Darmo - Surabaya by ASTON

  • Hotel near Tunjungan Plaza
  • At Quest Hotel Darmo - Surabaya by ASTON, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a massage at Adara Spa, the on-site spa. The on-site restaurant, Cristal Cafe, offers breakfast, lunch and dinner. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self-parking
    • A round-trip airport shuttle (surcharge), a banquet hall and meeting rooms
    • Concierge services, free newspapers and a front desk safe
  • Room features
  • All 135 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with free toiletries and hairdryers
    • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Similar properties

Lobby sitting area
ibis Surabaya City Center
Surabaya Center
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
8.2 out of 10, Very good, 92 reviews
The price is ₹1,717
₹2,078 total
includes taxes & fees
27 May - 28 May
ibis Surabaya City Center
Compare similar properties

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 242000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Quest Hotel Darmo - Surabaya by ASTON have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Quest Hotel Darmo - Surabaya by ASTON?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Quest Hotel Darmo - Surabaya by ASTON on 24 May 2026 start from ₹2,992, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quest Hotel Darmo - Surabaya by ASTON pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quest Hotel Darmo - Surabaya by ASTON?

Self-parking is free at this property.

What time is check-in at Quest Hotel Darmo - Surabaya by ASTON?

Check-in start time: 2:00 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Quest Hotel Darmo - Surabaya by ASTON?

Checkout is at 11:30 AM.

Does Quest Hotel Darmo - Surabaya by ASTON provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 242000 per vehicle applies.

Where is Quest Hotel Darmo - Surabaya by ASTON located?

Located in Surabaya Center, this spa hotel is within a 10-minute walk of Korea Park and Taman Bungkul. House of Sampoerna and Lapangan Thor Stadium are also within 1 mile (2 km). Ngagel Station is 18 minutes by foot and Wonokromo Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.2

Very good

8.4

Cleanliness

7.8

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 31 out of 83 reviews
Rating 8 - Good. 34 out of 83 reviews
Rating 6 - Okay. 14 out of 83 reviews
Rating 4 - Poor. 3 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

Reviews

Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. Location is near places we would like to visit. Staff were polite, friendly and very helpful.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

PRIYANKARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful as I am a solo traveler. Good value for the money. I am travelling during the Ramadan and enjoyed the ifthar organised by the hotel. Cheers
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was awesome to stay at. Has a good gym and pool only minus for me was the A/C in my room was not working properly. Aside from that no other complaints i am happy to use quest hotels again when i return to Indonesia.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good. It is aging a bit, but during my stay they were renovating it. I was checked in by Fegi, who was very pleasant and helpfull, as were all the staff. The restaurant food was good and reasonably priced. It is a bit away from everything, meaning you have to rely on taxis, but because of that it is also very quiet at night.
Stayed 4 nights in Aug 2023
Verified

6/10 Okay

Gulvinder Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Overall my stay was pleasant just that the bathroom had no handwash soap, had mold around the sink, the floor and sink watter keeps getting stuck.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did,nt like anything looks grubby, feels grubby doors dont work with swipe cards noisy aircon ,big let down no beer and pool bar decrepit
Stayed 3 nights in Jan 2024
Verified

4/10 Poor

Jean-Claude

Disliked: Cleanliness, property conditions & facilities
Das Bad war extrem feucht und hat gestunken. Es gab keine Seife um die Hände zu waschen, auch auf Nachfrage nicht. Die Bettlaken hatten Flecken.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of the room and all the staffs are so polite and friendly.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in fast, room a1 bed a1 food average Money for value very good, location central. ⭐⭐⭐⭐
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pretty good property for the price, but small stuff like creaky floors, creaky beds, and weird shower design where you have to crossover your toilet bowl to reach the shower area.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience.

Great hotel. Stayed here multiple times for several weeks at a time. The people who work here at the best part! Getting ready for another 3 week stay (third one this year) and wouldn’t think of going anywhere else.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kebersihan kamar dan nuansa kamar serta hotel yang berwarna ungu sehingga indah untuk dipandang dan dinikmati.
Stayed 3 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the hotels fault... hotels.com fault

Hotels.com messed up my reservation. Supposedly I’m a gold member. That does not mean a lot any more. I have stayed in hotels over 60 nights recently. But I made a date change on this booking. It was booked to include breakfast. But a few days after I arrived I learned that I would be charged a premium for breakfast because when hotels.com changed the date they messed up the reservation. Very uncool. Nice people at the hotel. Nice hotel. But really left a sour taste in my mouth to call hotels.com internationally and be blown off and treated so incredibly rudely.
Stayed 19 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were helpful. Breakfast was very good. Room was very dated and vanity basin cracked and broken. No shampoo or conditioner. Fridge didn't work. Pool area wasn't very inviting
Stayed 4 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is good but the hallway smells like an old carpet and the room looks much older than the pics on the ads and breakfast selections aren't child friendly
Stayed 6 nights in Apr 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The shower is terrible. No pressure on the head shower, water sprayed everywhere, or dropped to the sides. Somewhat broken...also, the water did not go down due to the poor construction. I asked to change the room and they did gave it to me after asking and repeating myself over and over again about the shower issue. The 2nd room is the same. Crappy hotel. One night I came back and could not get into my room since it was locked inside. They have to call the maintenance and fixed it...not sure what happened...but finally I got in after waiting. This is an old hotel with sctraches on their hardwood floor and poor shower drainage. Did not enjoy..stay away.
Stayed 6 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Decent hotel and friendly staff

Hotel centrally located. Concierge was very friendly and welcoming. Room was decent however shower was faulty and it took them almost an entire day just to send someone to fix it. Breakfast was mediocre.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Really well meaning and hard working staff

The staff is amazing. Very accommodating and incredibly hard working. Kudos to them. The hotel food is ok for a 3 Star hotel but overall it is not edible. The mini bar is a bit of a mislead. You get two snacks on the first day and then they are forgotten after that. Overall it’s a nice place and I hate to give it a bad review because the staff is really nice but it’s definately not one of the nicest hotels in Surabaya. Expect things to be on a very slow pace.
Stayed 11 nights in Feb 2019
Verified

10/10 Excellent

智凱

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

早餐種類多樣

環境不錯！飯店的早餐也可以
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

印尼物有所值的酒店

床真的很舒服，地点也安静，出入都方便！
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

W H Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Stay In Indonesia Surabaya.

Yes. The stay in Quest Hotel in Indonesia Surabaya is a very good one. The room althought is a bit small and the water level for the shower head in the bath room a bit small, overall is still a good stay. The location of this Hotel is very good as the bigger shopping mall is juz 10 to 15 mintues away. If you like to drink, there is a pub nearby call Take Five is good for drinking. There is Live Band inside the Pub and it open till about 0200 hours at their local timing. The most important thing is the drink is cheap.
Stayed 4 nights in Jan 2019
Verified

10/10 Excellent

VICTOR JOSE

Estupenda relación precio calidad
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice staff and good location. Actually, it's a very enjoyable experience to stay in the hotel.
Stayed 6 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Good Hotel
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Deskripsi kamar di hotels.com dan kenyataan berbeda. Di hotels.com, kamar ada bath up sedangkan kenyataannya dapat toilet shower saja.
Stayed 1 night in Oct 2018