Search Hotels Near Sunderland Empire, Newcastle-upon-Tyne

"Clean room "

"We stayed here the night before our wedding, the staff were amazing and so helpful the room was clean and spacious, the hotel smells amazing. "

"Excellent "

"Friendly welcome and a comfortable stay. Highly recommend the coffee downstairs"

"Spacious room, comfortable bed, very clean, nice view of the waterfront. The food in the pub was great and the breakfast was plentiful. Great stay. "

"We arrived late afternoon and were greeted by a very friendly receptionist, out room was clean, tidy & comfortable, the bathroom was of an adequate size although the shower/bath tap was lacking in pressure. Breakfast was good with choices of cereals, teas/coffees, yoghurt, bread for toast was fresh as were the croissants. The hot breakfast bap with egg, bacon & sausage was very good. During our stay the 5 members of staff (Lisa, Helen, Dianne, Gemma & Dorothy) we came into contact with couldn't have been any more friendly and helpful. You have to pay for car parking (£5.00 per 24 hrs). The only downside, if any, it is on the edge of a small retail park and apart from a Costa & Greggs there is nowhere within walking distance to eat."

"There was no heating on during my stay; the room was cold. The TV on the wall had no nearby socket to plug it into. The lamp on the table had no socket to plug it into. Two of the pictures on the wall were shocking. The curtains were back to front: the right side faced out, and the lining faced the room. Moreover, they were really thin with lots of human hair between the lining and the curtain. "

"The Margaret Suite (room 8) double room was really good. Four poster bed and a fridge in the room. It’s the first floor bay window at the front of the building so you can see the sea. Apart from arrival, I didn’t see staff again. The room was clean and the room was quiet. The Expedia booking confirmation from the hotel starts with “Unfortunately…” and goes on about what you can and can’t do and their right to change the price. It’s not very welcoming so I’d recommend changing that. "

"Nice but low ceiling in skyloft for a tall person "