Executive lounge

Reviews of Sterling Wayanad

3 out of 5
Sterling Wayanad
Valluvadi, Sulthan Bathery, Wayanad, Sulthan Bathery, Kerala

Reviews

8.2

Very good

Rating 10 - Excellent. 6 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Manoo

Travelled with family, Travelled with family and small children
Disliked: Amenities
Pool is not well maintained. Dining options are very limited. Service was super slow. It seems the restaurant is highly understaffed. In room service was was also not available. Overall it was an average experience. Definitely a lot of scope of improvement in room-service and dining facilities for the property.
Stayed 2 nights in Jan 2024
Response from Sterling Wayanad on 15 Jan 2024
Dear Manoo,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We appreciate your valuable input regarding the pool maintenance, dining options, and service speed. We will address these concerns internally and work towards improving our room-service and dining facilities. We hope to have the opportunity to serve you better in the future.Sincerely,The Sterling Holidays Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Waynad - one of the gems of Kerala
Excellent food and stay at the resort. Beautiful location. Good roads. The entire Waynad is amazing - with an abundance of tropical vegetation. Very pricey - though.
Stayed 2 nights in Dec 2023
Response from Sterling Wayanad on 27 Dec 2023
Dear Guest,Thank you so much for your excellent review! We are delighted to hear that you enjoyed your stay at our resort and that you found the food to be excellent. Our team takes great pride in providing a beautiful location and well-maintained roads for our guests to enjoy. We understand that the pricing may seem high, and we appreciate your feedback. We value your patronage and hope to welcome you back for another amazing experience in Waynad!Sincerely,The Sterling Holidays Team

10/10 Excellent

Santosh

Stayed 3 nights in Dec 2022

2/10 Terrible

Sachin

Stayed 2 nights in Dec 2022

8/10 Good

HARSHA S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Pravardhan

Liked: Staff & service
Disliked: Room comfort
Cleaniness, not good,, physical activities , gaming centers not upto mark, bed not comfortable
Stayed 1 night in May 2019
Response from Sterling Wayanad on 6 Nov 2023
Dear PravardhanThank you for taking the time to provide your feedback. We're sorry to hear that your experience with us was less than what you expected. We value your input and would like to understand your concerns better. Please feel free to reach out to our customer support team, so we can address your specific issues and work to make your next experience a better one.Warm regards,The Sterling Holidays Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. The staff are friendly and helpful although English is limited. Chef Riyas came to chat with us, offered to make us whatever we wished, and even made a birthday cake for my wife. Food was excellent. The massage therapists, Juni and Raji proved to be extraordinary practitioners - don’t leave here without having a massage. We also had the privilege of walking with the naturalist Soji on an early morning bird watching walk through the forest alongside the wildlife sanctuary. Ridwij, the dining room Manager greeted us and gave us a tour of the dining room, food availability, and made us feel welcome. If you are in the Sultan Bathery area, don’t miss Sterling Wayanad
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In food less options available. Otherwise everything is fine.
Stayed 2 nights in May 2018

10/10 Excellent

Madhukar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Beautiful hotel resort. Bit out of town but if you want a peaceful place to stay i would recommend sterling. A well kept resort with good bedrooms , a superb dining area with well trained staff.I went bird watching one morning with the bird expert from the resort. He was well informed about all the birds in the area. Really enjoyed the early morning walk looking for birds with him.
Stayed 2 nights in Feb 2018