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Sterling Lake Palace Alleppey

5.0 star property
Luxury hotel with full-service spa and free valet parking

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your current months are August, 2024 and September, 2024.
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September 2024

Photo gallery for Sterling Lake Palace Alleppey

Lake View Premium | Terrace/patio
Heritage Cottage | Egyptian cotton sheets, minibar, in-room safe, desk
Lake View Premium | Room amenity
Bar (on property)
Reception

Reviews

7.6

Good

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk

Most relevant reviews

ExperimentalCarousel

8/10 Good

Good stay with lots of activities to indulge the guests and make their stay more comfortable
Deepak
Dec 29, 2023
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Room options

View all photos for Lake View Premium

Lake View Premium | Aerial view

Lake View Premium

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Day bed
Fan
Sofa bed - single
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Lake View Suite

Lake View Suite | Egyptian cotton sheets, minibar, in-room safe, desk

Lake View Suite

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Day bed
Fan
Egyptian cotton bed sheets
Bathrobes
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Heritage Cottage

Heritage Cottage | Balcony view

Heritage Cottage

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Separate bedroom
Fan
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Ramada by Wyndham Alleppey
Pool
Spa
Kids pool
Parking included
7.4 out of 10, Good, (97)
The price is ₹8,500
₹10,030 total
includes taxes & fees
11 Aug - 12 Aug
Ramada by Wyndham Alleppey

About the area

Map
Thirumala Ward, Chungam, Ambalapuzha, Kerala, 682 001

What's nearby

  • Ponnumthuruthu Island - 4 min drive
  • Ambalapuzha Sree Krishna Temple - 7 min drive
  • Alleppey Lighthouse - 7 min drive
  • Alappuzha Beach - 18 min drive
  • Edathua Church - 75 min drive

Getting around

  • Alappuzha Station - 20 min drive
  • Cochin International Airport (COK) - 150 min drive

Restaurants

  • ‪Borma - ‬5 min drive
  • ‪Indian Coffee House - ‬4 min drive
  • ‪Hotel Yuvaraj - ‬4 min drive
  • ‪Paddy Field Restaurant - ‬43 min drive
  • ‪Himalaya Bakery - ‬4 min drive

About this property

Sterling Lake Palace Alleppey

Luxury family-friendly hotel
A poolside bar, a terrace and shopping on-site are just a few of the amenities provided at Sterling Lake Palace Alleppey. Active travellers can enjoy rowing/canoeing, volleyball and motor boating at this hotel. Treat yourself to a body wrap, a facial or a hot stone massage at the on-site spa. Be sure to enjoy a meal at SEA FOOD RESTAURANT, the on-site seafood restaurant. Enjoy the health club, as well as activities, such as boat tours and fishing. Free in-room WiFi is available to all guests, along with mini golf and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Bike hire, access to a nearby health club and express check-out
  • Express check-in, smoke-free property and a billiards/pool table
Room features
All 58 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Balconies, fridges and coffee/tea makers

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SEA FOOD RESTAURANT

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Full-service spa
  • Health club
  • Library
  • Mini golf
  • Motor boating
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Rowing/canoeing
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian-cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer to the property via Boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 5899
  • Christmas Eve (24 December) Gala Dinner per child: INR 3539 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 5899
  • New Year's Eve (31 December) Gala Dinner per child: INR 3539 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Lake Palace Backwater Resort
Lake Palace Luxury Backwater
Lake Palace Luxury Backwater Resort
Palace Luxury Backwater
Palace Luxury Backwater Resort
Lake Palace Luxury Backwater Resort Alappuzha
Lake Palace Luxury Backwater Alappuzha

Frequently asked questions

Does Sterling Lake Palace Alleppey have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access starts at 8 AM.

How much does it cost to stay at Sterling Lake Palace Alleppey?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Sterling Lake Palace Alleppey on 27 Aug 2024 start from ₹9,200.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sterling Lake Palace Alleppey pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sterling Lake Palace Alleppey?

Self-parking and valet parking are free at this property.

What time is check-in at Sterling Lake Palace Alleppey?

Check-in start time: 2:00 PM; check-in end time: 11:00 AM.

What time is check-out at Sterling Lake Palace Alleppey?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Sterling Lake Palace Alleppey located?

This family-friendly Ambalapuzha hotel is within 2 mi (3 km) of Mullakkal Rajarajeswari Temple and Ponnumthuruthu Island. Chettikulangara Bhagavathy Temple and Padanilam Parabrahma Temple are also within 3 miles (5 km).

Sterling Lake Palace Alleppey Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 37 reviews" "
Rating 8 - Good. 11 out of 37 reviews" "
Rating 6 - Okay. 4 out of 37 reviews" "
Rating 4 - Poor. 4 out of 37 reviews" "
Rating 2 - Terrible. 4 out of 37 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

David

Disliked: Staff & service
The property actually wasn't that bad but the staff made the experience poor. We didn't get the room that we booked and they accommodated with a roll away bed. Which was fine. Just not ideal. And then they charged an additional fee for this. We were also tired after a long trip and late booking. So when they kept having blackouts and our room key would reset and not work and the late night dinner wasn't available and then was, it was just a few too many little annoyances. I'm trying not to be too harsh because it wasn't bad. Just our experience was bad.
Stayed 1 night in Jul 2024

6/10 Okay

Shivanshu

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Deepak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay with lots of activities to indulge the guests and make their stay more comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Prema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious property in backwaters
Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe
Resort view from the lake
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Ankit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and overall experience!!
Stayed 2 nights in Sep 2023

10/10 Excellent

manoj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great scenic locstion
Stayed 1 night in Aug 2023

4/10 Poor

Arpita

Travelled with group
Disliked: Cleanliness, staff & service, amenities
This is a 5 star property only due to location. The service was very poor and disappointing. 1. In the dinner buffet, the food was spilled on floor and no one came to clean it even after saying 2-3 times. 2. We were not served rotis/breads even after waiting for 20-25 minutes and all the vegetables is our plate became cold till then. 3. We got water and cutlery after asking thrice for it, which should be kept in advance ideally. 4. In the room service, we got the wrong drinks 3 times. 5. In the breakfast buffet, there were very few options to eat and the cutlery problem was the same. We had only 2 spoons amoung 4 members and noone gave as they busy with other stuff. 6. We asked for interconnected rooms 10 days before check-in and the staff confirmed it too. But, noone gave it at the moment and the reception guys denied that the info. wasn't passed to them. 7. The wifi signal was very poor and we were dependent on mobile data throughout our stay. Due to long weekend, the property was sold out and they were not able to manage even the basic things. There was hustle and bustle everywhere within the staff and they didn't have a second to listen to you. It was a terrible experience and we won't recommend it. COMPLETE MONEY WASTAGE.
Stayed 1 night in Aug 2023

6/10 Okay

Nina

Stayed 2 nights in Aug 2023

8/10 Good

raja

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good stay - for morning walking wonderful space - overall food quality is ok - toilet flush system has to be changed
Stayed 2 nights in Jun 2023

2/10 Terrible

Dominic

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away from this property.
Damp rooms, broken air conditioner, mediocre buffet breakfast. We thought of leaving after being shown to our room but decided against it because this was our last stop. Only good thing to say was the complimentary boat ride and the service. Was told that all other rooms were booked by a travel group. The air conditioner in our room was broken and kept leaking water on the floor and making loud noises. Had to wake up every few hours in the night to turn off. Almost no Wi-Fi connectivity either. 2 star property at best. Totally not worth the money.
Stayed 1 night in May 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
It is the best family resort that I have stayed in Kerala
Stayed 2 nights in Mar 2023

10/10 Excellent

CHARUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location
Stayed 2 nights in Jan 2023

8/10 Good

Bharath

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful setting and well maintained grounds. Service was slow.

4/10 Poor

cherry

Stayed 1 night in Jan 2023

8/10 Good

Vijay

4/10 Poor

Adrian

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities a bit run down. Ground floor rooms smell of damp. Confusion over boat trip. Nice location.
Stayed 2 nights in Mar 2022

8/10 Good

Parikshit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I really liked the location but other important things like staff courtesy, response to inquiries, room cleanliness and sharing information regarding sight seeing seemed to be absent. There was mosquito infestation as soon as it got dark so this was a hinderance if people needed to go outside their rooms in the evening.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Resort
A luxury Backwater resort with lots of activities.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway spot. Very relaxing. I feel like the food can be better. It wasn’t anything extraordinary. But everything else was on point.
Stayed 1 night in Jan 2019

10/10 Excellent

Luis, McLean, VA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice and professional. Our room was clean and we received an upgrade for the second night. The resort looks in really good condition even though the region was hit severely by the monsoon last season.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018