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"The staff and service were awesome! I was having a terrible day and the guy at the front desk gave me a free upgrade... that totally turned my day around!!! The breakfast staff was super friendly and attentive too!!! Thanks for a great stay!! Next time will book spa atay as well!!"

"Very friendly and efficient welcome and checking in."

"Good comms on the phone before I arrived. Kindly suggested that I park at the secure NCP car park next door as there had been some theft recently, which was cheap enough. The room I was given had been smoked in (not the hotels fault) - the guys on the reception immediately swapped me to another room with no quibbling which was great. Hotel could do with a couple of touch ups, but it was clean and friendly and an absolute bargain compared to other options. Very good breakfast too"

"This hotel is really good value for money. The rooms were spacious and clean, the beds were comfortable and there was free WiFi. The views from our window weren’t great (we were overlooking a large grey flat roof and a building site) but that’s not what I was paying for so it didn’t bother me. The check-in was fast and efficient however I was hit with a £30 refundable deposit per room (I’d booked two rooms) which wasn’t an issue for me in the long run but I don’t recall being made aware of that at the time of booking which I think would have been nice to know prior to arriving. The breakfast buffet was superb! There was a lot of variety, the food was great quality and really tasty and the staff members kept on top of things to keep things clean and topped up. The hotel was around a 10-15 min walk from the main shopping and food area of the city but it was easily found with the help of maps. I would certainly stay here again if I happen to be in Sheffield again! "

"Very clean, very cheap and very close to the city centre."

"Fine for my needs"

"The room was lovely and the staff were very polite. Very happy with our stay. "

"We had a lovely stay. Thank you all at Mercure Sheffield Kenwood Hall & Spa"

"Great! Check out at 12pm was a bonus.Ritual toiletries and a fridge"