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"A functional business hotel that makes sure you don’t forget this in terms of service and accommodation, which is fine if you are on business or office stay and don’t mind the conveyor belt experience not if you are on a holiday or leisurely stay looking for a different experience, at this price point which is definitely not on the cheaper side. "

"Absolutely enjoyed my stay at the Royal Plaza for 13 nights. Definitely would choose them again. Hotel for me was in a very convenient area with access to the train/underground and bus. As it was right in the shopping mall it also meant loads of food choices if you didn't want to go far as well as decent shopping though admittedly enjoyed shopping in the nearby markets like Ladies Market, Flower Market and Temple street more than the mall. All the staff I encountered were all very friendly, professional, helpful and efficient. The lovely ladies who clean the rooms always greeted me with a smile and even disappointed one day when I said I didn't want my room cleaned! I didn't get to use much of the hotel facilities as was out and about meeting up with friends and family but on our departure day since our flight out was late in the evening we asked about using the shower facilities and was happy to pay a fee since we had already checked out. The Concierge staff were so helpful in helping to arrange this and the service was complimentary. One final thing that I loved about my stay to which I have not seen before in any hotel and I highly recommend other hotels take on board if they haven't already, and that is there was an additional tap in the bathroom which was filtered drinking water! Genius! So you don't have to use/buy bottled water and since it was on tap you can drink as much as you can and take some out with you in your flask when you are out."

"Fantastic location, pretty and clean hotel. Helpful and polite staff."

"Excellent hotel all services very good"

"The shower drainage doesnot drain at all. I would like to some compensation from the hotel."

"Loved staying here for the convenience. Only wish was that they had better food. I walked over to Explorers twice because they had better food options."

"Loved this hotel a ton!"

"The ice machine on my floor 13th. not working the entire time we were there."

"The hotel was nice. Room could use a suitcase stand. Buffet was very expensive. Shuttle to Disney was very convenient and subway. Everyone was very nice."