The hotel itself was absolutely gorgeous! Cleanliness was a problem for the entirety of the hotel, but the room seem to be decent. There was one lady at the counter that was absolutely amazing! Other than that the staff was complacent, rude, and completely undesirable. The hotel is located downtown where there's a lot of homeless and addicts. My kids are teenagers and I did not let them go anywhere by themselves! The pool was decent, could use a good cleaning though! I do have to say that the lady who runs breakfast was completely off her game! When food ran out she was nowhere to be found, customers were still coming in to expecting breakfast, and when the lady got there she was rude, and yelled at a woman with five kids. I'm completely not impressed and will never stay here again.