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"First when i got there. They send me to a wrong room where there was still people in the room. There wasnt at least water bottles in the room. The coffee maker didn't work. There wasnt hand soap"

"Amazing last minute deal on this hotel through Expedia. $140 plus tax for a suite -- full living room, sink/fridge/microwave kitchen area, large clean bathroom, large king size bedroom. I only ate one meal there and it was great -- large-portion breakfast freshly cooked and delivered hot. Nice downtown location with complimentary airport shuttle. There seemed to be a dining district within easy walking distance, which I simply didn't have time to explore. Very satisfied. My only nitpick is no beverage vending machines. Contrast that with what I write above as well as the fact that there is a coin-operated laundry room."

"Having the water turned off to the entire hotel at 10pm the night of stay was inconvenient. Reduced rate should have been offered or some sort of compensation should have been given. Staff was excellent."

"Although the hotel is dated, it was clean. The ceilings are low, which makes you feel a little claustrophobic. I left my charger and cord in the room and called security a day later and they said it was not found. It’s the only place it could be so I am skeptical on the quality of people that are cleaning the rooms, and securitydidn’t seem interested and helping me try to locate it. 100% sure someone took it because I unplugged it and left it on the nightstand. Well, I stay there again? No."

"Absolutely wonderful resort! Very accommodating, outstanding customer service. Kid friendly. Perfect for the whole family. Will return!"

"Great place, excellent staff, you can’t miss it if planning Universal you ca walk to to the park"

"This is an exceptional property and I highly recommend anybody who's going to the San Diego gaslamp area to stay there."

"Ideal location, a clean hotel with friendly staff and great food bar area"

"Nice property. Clean with friendly staff. Beds were a little uncomfortable, but not the worst. Nice proximity to the park. I would stay again!"