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"The room very clean and the bed"

"Good location but the rooms are outdated and small. 2nd floor required going up steps without an elevator."

"All in all good but I was upset that I chose “pay at property” and the hotel charged my debit card without my knowledge even after I gave a different credit card on check in. They said they always do this but I don’t think so. I’ve stayed at this property many times and never had this problem. Just make sure the card you use to secure your hotel is the one you want to use to pay! "

"It's a great hotel in a great location. But hotels should have bathtubs. A microwave would be nice. "

"Perfect overnight stay en route to Hawaii from UK."

"Needed some room service. The pizza restaurant next door was horrible "

"Cockroachs in the room, had a new born and smell very bad of cleaning supply"

"AC so loud woke us up every time it came on. Bed extremely uncomfortable. View from window of a large coolant machine. Loud which we expected from gaslamp. Very rude staff at check in. She was annoyed that we booked with expedia and therefore we feel we got the worst room on the property #201. Love gaslamp but will take our money elsewhere in the future."

"Staff were friendly. Area was convenient for our trip as it was across the street from the Cruise port."