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"It was an amazing experience, thank you all so much for your high class service, lovely talks and BEST time to n Singapore !!!"

"overall excellent hotel and staff"

"Room was modern clean super sufficient and lovely state at 2502 sauna was nice and pool was nicepool is nice just a great hotel while worth the price"

"Great hotel with lovely spacious bedrooms. Perfect to stay over for an early morning flight and very accessible by the metro. I would definitely recommend. "

"Staff very polite and attentive to the guest. The hotel sits directly on the Chao Phraya River, giving many rooms stunning water views and sunset scenery. The breakfast buffet is large, high quality, and scenic,. "

"I normally don’t write negative reviews, especially for a hotel I was genuinely excited to stay at. I had been looking forward to experiencing one of the Shangri-La hotels. Unfortunately, due to the recent war in the Middle East, I had to postpone my travel plans since my return flight to the U.S. would have routed me through Dubai. When I first reached out to the hotel, they seemed accommodating. However, after a lot of back-and-forth communication, they ultimately decided not to issue a refund because the reservation was non-refundable. I then asked whether they could at least provide a credit for a future stay, since traveling through the Middle East during this time simply does not feel safe. Unfortunately, they were unwilling to offer any flexibility and subsequently ignoring my emails. I made it clear that I had no intention of canceling my stay and was only doing so because of these unsafe and uncertain circumstances, including not knowing whether airspace in Dubai would remain open. Despite explaining this, the hotel still chose not to make an exception. Because of this, I am extremely disappointed with the level of customer service. The room itself was not particularly expensive—around $200 total for two nights—so this was never really about the money. What upset me most was the lack of empathy and willingness to accommodate a guest dealing with an unpredictable and potentially unsafe situation. "

"The hotel was very well taken care of. Super clean. The staff was pleasant and helpful. I would def recommend staying at this hotel. The hotel food was also very good. "

"Everything about the hotel was five-star. I only wish that the lobby has an area to hang out. All seating areas are taken by the lobby restaurant. "

"Excellent hotel with very positive staff"