Search Hotels Near Silver Star Playhouse, Phoenix

"My sister and I arrived at 2:30 am and waited outside for 15 minutes before someone came to check us in after ringing the bell repeatedly. Lady did not apologize, but check in process was fairly quick. We ended up paying extra for a third guest when we were only two (my husband decided not to come last minute). We reserved a room with two beds and only got one. When we arrived in the room the front door would not latch, we saw three German cockroaches in ten minutes, the ceiling fan and ceiling were covered in dust, there was strong cigarette smoke and weed smell, burn marks in the quilt and curtains. I pulled back the sheets to check for bed bugs as I always do, did not find any but there was no mattress protector and we suspected the sheets had not been washed. Bed was poor quality; thin mattress and ratty bedding. We left and dropped the key at the check in window (which was again unstaffed). On our way out we saw a police car pulling in. Don’t know what that was about but seems kind of sketchy. Total rip-off. Do not recommend."

"Rooms were spacious and clean. The lamp shades in bedroom needed dusting though. Also, there was only 1 working ice machine for all 4 floors."

"The room was smelly, musty & hardly comfortable!!"

"The breakfast menu was good especially being Continental Pool was clean"

"Omg.... this has absolutely been the worst hotel motel stay i have ever experienced in my 68 years of life on this ol earth.... one towel... no wash cloth... no floor mat in room... antique used second hand dresser. Blinds on the windows were inadequate and torn up... maintenance was less than desirable.... have no idea how Expedia would even have it listed as a place to stay... very very disappointed"

"Q"

"the first night at 11:30 pm the smoke alarm we off and told us to evacuate the because of fire !!! No smoke or fire so we called the front desk and they came and took the alarm out. we not a good sleep that night!!!!!! The next day they said they put a new one in (ha ha ) at 7:15 just got out of the shower and off the smoke alarm goes again!!!!! Tried to call the front desk and the phone did not work so my wife walks down and tells them, they come and take it out again!!!!! This time he shows us a new one and puts it up but says they can not fix the phone as they have been having problem with them for quite a while!!! WE cancel our stay for the next two nights vacation RUNIED JUST GO HOME!!!!!!! ;"

"Such a peaceful, beautiful place to stay. I really enjoyed myself! Will definitely be returning and definitely recommend for anyone who has it in their budget. "

"Room was a good size "