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"Everything was perfect! Our only complaint is that there is no coin laundry in the hotel. Other than that it is a very nice, clean, and amazingly convenient hotel"

"I just loved my time in Sapporo and this hotel was in the heart of everything. 10min walk to anything. A huge area for snow play. Great quality room and bar."

"Great onsen, great breakfasts at 3 difference restaurants, great location with 7 eleven just across the street, and a short distances to metro station."

"Hotel was very close to Odori Park for the Sapporo Snow Festival. Breakfast buffet was good, staff was friendly. Washer/dryer in room very convenient. Room was nice. "

"Staff were great hotel"

"The location is amazing right in front of the radio tv tower. It is also near a bus stop for kappa liners or busses to city. The room is not that big."

"Room was really clean, spacious, and had all the amenities plus complimentary items you'd need like water bottles each day, tea/coffee. Even had a set of toiletries if you need."

"Spacious room Helpful staff Good location"

"he room I stayed in was clean and tidy, and the overall environment was comfortable. However, I was disappointed by the service arrangement at the front desk during check-in. When I arrived at the hotel, the staff at the reception did not offer any assistance and simply directed us to use the self-service machine to check in by ourselves. The self-service machine repeatedly malfunctioned and I was unable to complete the check-in process smoothly, but the staff on duty only focused on serving other guests and did not come over to check on my situation or offer help. I waited multiple times but still received no response. For a hotel, the check-in experience is an important part of the first impression. The lack of proactive assistance and care from the front desk staff fell well below my expectations of the service standard of the hotel. "