Indoor pool, 8 outdoor pools, pool umbrellas, pool loungers
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Reviews of Rixos Premium Seagate Sharm El Sheikh

5 out of 5
Rixos Premium Seagate Sharm El Sheikh
Nabq bay, Sharm El Sheikh, South Sinai Governorate

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 223 reviews" "
Rating 8 - Good. 33 out of 223 reviews" "
Rating 6 - Okay. 9 out of 223 reviews" "
Rating 4 - Poor. 6 out of 223 reviews" "
Rating 2 - Terrible. 7 out of 223 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with wonderful staff and amenities.
Stayed 3 nights in Feb 2024
Response from Kelly on 14 Mar 2024
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Becher

Stayed 3 nights in Jan 2024
Response from Kelly on 11 Feb 2024
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

6/10 Okay

Ageentha

Stayed 1 night in Dec 2023
Response from Kelly on 11 Feb 2024
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns and we hope that you will give us the opportunity to better serve you in the near future. Sincerely

10/10 Excellent

Bilal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the transportation and how clean and they staff very helpful and so clean the hotel
Response from Kelly on 11 Feb 2024
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Saad

Stayed 4 nights in Oct 2023
Response from Kelly on 11 Feb 2024
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Aghabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Kelly on 25 Oct 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Mohsen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic ...
everything was great .... early check in ...free upgrade ... great food and facilities .. the fast check out special thank for Mostafa And Amr From the Recepcetion
Stayed 3 nights in Sep 2023
Response from Kelly on 9 Oct 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Sami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Best hotel in sharm, amazing experience, very clean, excellent staff, excellent service. The food is amazing
Stayed 4 nights in Sep 2023
Response from Kelly on 9 Oct 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

eissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Best hotel in sharm, amazing experience, very clean, excellent staff, excellent service. The food is amazing
Stayed 4 nights in Sep 2023
Response from Kelly on 9 Oct 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Saher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Best hotel in sharm, amazing experience, very clean, excellent staff, excellent service. The food is amazing
Stayed 4 nights in Sep 2023
Response from Kelly on 9 Oct 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Gamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Best hotel in sharm, amazing experience, very clean, excellent staff, excellent service. The food is amazing
Stayed 4 nights in Sep 2023
Response from Kelly on 9 Oct 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Mohamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Best hotel in sharm, amazing experience, very clean, excellent staff, excellent service. The food is amazing
Stayed 4 nights in Sep 2023
Response from Kelly on 9 Oct 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

FAIZEEN

Stayed 3 nights in Aug 2023
Response from Kelly on 9 Oct 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Lama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Kelly on 4 Sept 2023
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns and we hope that you will give us the opportunity to better serve you in the near future. Sincerely

4/10 Poor

Kim

Stayed 3 nights in Jul 2023
Response from Kelly on 4 Sept 2023
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns and we hope that you will give us the opportunity to better serve you in the near future. Sincerely

8/10 Good

Esther

Stayed 6 nights in Jul 2023
Response from Kelly on 4 Sept 2023
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns and we hope that you will give us the opportunity to better serve you in the near future. Sincerely

10/10 Excellent

Eiad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food
Stayed 10 nights in Jun 2023
Response from Kelly Walmsley on 21 Jun 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Hicham

Liked: Cleanliness, staff & service, property conditions & facilities
Booked junior suite , very spacious room , Very well maintained, multiple pools , nice water park , very professional and helpful staff members . Food was good , multiple buffet options , didn’t enjoy a la cart restaurant option though, but overall very nice place , will definitely return here for next vacation
Stayed 5 nights in Jun 2023
Response from Kelly Walmsley on 21 Jun 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Sukru

Stayed 4 nights in May 2023
Response from Kelly Walmsley on 21 Jun 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

SERRA

Stayed 3 nights in May 2023
Response from Kelly Walmsley on 21 Jun 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

4/10 Poor

Raju

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A premium reprt but we found we were often forgotten or not taken care of enough. There was some African conference going on and these business people took so much more priority over holidaying guests which was really dissapointing. Room balcony door kept making noise. Resort is lovely, kids club lovely, food was really good including entertainment but overall we felt let down by the service.
Stayed 3 nights in May 2023
Response from Kelly on 3 Jul 2023
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns and we hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Good

Silvenz

Travelled with family
Liked: Staff & service, amenities
Over all great resort. It was difficult reserving table in the different restaurants, we received a notice that it is full were in fact the restaurants were almost empty. Only after approaching the management we were able to book a table.
Stayed 7 nights in Mar 2023
Response from Kelly Walmsley on 21 Jun 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay. Regarding the a la carte they are subject to availability and the seating times are staggered in order to provide a la carte service.We look forward to welcoming you back again soon.Best Regards,

4/10 Poor

Daniel

Stayed 3 nights in Mar 2023
Response from Kelly on 3 Jul 2023
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns and we hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

tarig

Stayed 4 nights in Mar 2023
Response from Kelly Walmsley on 21 Jun 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

tarig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
أجواء رائعة
منتجع جميل يستحق الإقامة للعوائل مقابل للبحر متوفر به جميع الخدمات وتعامل ممتاز من قبل العاملين به
Stayed 4 nights in Mar 2023
Response from Kelly Walmsley on 21 Jun 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Asgar

Stayed 4 nights in Feb 2023
Response from Kelly Walmsley on 21 Jun 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best All Inclusive I've been to so far
Everything is superb. The good: Almost everything. The service is unparalleled. Although there is some language barrier when asking for something, the staff will go to any lengths to please you. Food: food is very good, particularly desserts, where they excel. If you have some food restrictions they won't stop until you're happy. Rooms: we got an upgrade to junior suites. Truly amazing. Spacious and with every detail you may expect from the highest of standards. Osama was a true artist when it came to make our rooms. Swimming pool: the biggest one is just too cold, but there are other 2 or 3 that are swimmable and where there is daily entertainment. Drinks: if this is why you came here you won't be disappointed. Beach: at least at this time of the year there is no way you could swim anywhere. There is a very long pier where you can take long walks and enjoy the view though Staff: will do everything to make you happy. Mohamed Hosny at the turquoise was always waiting for us to tell the chef what we would eat that day. The bad: Making reservations for a la carte is very tricky. If you're willing to make a Soviet-style line to beg for reservations 2 or 3 days in advance it may make sense, not for me. We basically ended up not having any meal in any of the luxurious restaurants.
Stayed 7 nights in Feb 2023
Response from Kelly Walmsley on 21 Jun 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Ilhan

Stayed 3 nights in Feb 2023
Response from Kelly Walmsley on 21 Jun 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

8/10 Good

Güngör

Stayed 5 nights in Jan 2023
Response from Kelly Wamsley on 21 Jun 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Mithat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bir başka Rixos klasiği deneğimi 👏👍
Tesis bir çok konuda mükemmel. Sadece, konum olarak denizi beklentiye yeterince cevap vermeyebilir, ayrıca alakart restaurantlarda servis daha hızlı olabilir. Otel dışında, Havalimanı görevlilerinin yaklaşımları çok kaba , yolculara daha saygılı olmalılar.
Stayed 4 nights in Jan 2023
Response from Kelly Walmsley on 21 Jun 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

SHERIFF

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the food and beverages was excellent and superior , the animations was great ,the warm pool was great
Stayed 5 nights in Sep 2022
Response from Kelly on 25 Sept 2022
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Mhfoz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, excellent hotel with excellent service. Every thing is good. Good and tasty food .
Stayed 7 nights in Aug 2022
Response from Kelly on 29 Aug 2022
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Ibraheim

Stayed 7 nights in Aug 2022
Response from Kelly on 29 Aug 2022
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

10/10 Excellent

Salim

Stayed 4 nights in Aug 2022
Response from Kelly on 29 Aug 2022
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,

6/10 Okay

RAFEA

Stayed 5 nights in Aug 2022
Response from Kelly on 16 Aug 2022
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns and we hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Good

Rafat

Stayed 6 nights in Jul 2022
Response from Kelly on 16 Aug 2022
Thank you for taking the time to tell us about your experience at the Rixos Premium Seagate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Zeina

Stayed 5 nights in Jul 2022

8/10 Good

Hattan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Kelly on 8 Aug 2022
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, you can be sure that your feedback will be send to the relevant departments and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

anass, baqa el gharbiyya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 7 nights in Jul 2022
Response from Kelly on 29 Jul 2022
Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high-quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Kelly on 29 Jul 2022
Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high-quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards

10/10 Excellent

Naseem

Stayed 6 nights in Jul 2022
Response from Kelly on 29 Jul 2022
Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high-quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Kelly on 29 Jul 2022
Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high-quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards

10/10 Excellent

Mohsen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Kelly on 29 Jul 2022
Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high-quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards

10/10 Excellent

Bihter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

Reham

Stayed 5 nights in Jul 2022
Response from Kelly on 17 Jul 2022
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, you can be sure that your feedback will be send to the relevant departments and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

mohammed

Stayed 2 nights in Jul 2022
Response from Kelly on 17 Jul 2022
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, you can be sure that your feedback will be send to the relevant departments and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

ISMAIL

Stayed 19 nights in Jun 2022
Response from Kelly on 17 Jul 2022
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, you can be sure that your feedback will be send to the relevant departments and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 Okay

Maivel

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The check in was 3 hours delayed, which made us behind and loss The Whole day of our trip. The rooms we had with no bathroom door. The shower was leaking , the shower door and toilet door don’t fit right so it has to be open all the time and of course no door for the actual bathroom, it was a horrible experience and it doesn’t match at all with how much we paid for it.
Stayed 4 nights in Jun 2022
Response from Kelly on 3 Jul 2022
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, you can be sure that your feedback will be send to the relevant departments and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Fouad

Stayed 9 nights in Jun 2022
Response from Kelly on 3 Jul 2022
Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards,

10/10 Excellent

Samer

Travelled with family and small children
Property is very clean, well maintained. Service by all employees is extremely well. The only comment that I have is on the showers, they leak water to the rest of the bathroom. Not a big deal but I hope they fix it in the future.
Stayed 3 nights in Jun 2022
Response from Kelly on 3 Jul 2022
Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards,