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Consierge staff not friendly and helpful, the girl who greeted us during checkin has terrible manner. First day room service staff was terrible but from 2nd day onwards all are good. In general this stay is good as the location and room are quite satisfactory, easily accessible to everywhere
We stayed in a 3 bedroom apartment for 8 days. The rooms were spacious and comfortable. Good beds, no issues. Wifi was great too. The hotel is situated just a few minutes walk to the train station and there’s a few small supermarkets nearby. A convenient location with many eating options nearby. ...
Loved staying here. Have young kids and the unit was perfect for the family. Staff were really helpful. Location was great, everything at your doorstep and the metro only a short walk away. Will definately stay here again!
If I plan to stay in Shanghai for a longer period of time, this is definitely a place I would choose! It has a little kitchen, has a small laundry machine to use and the location is so close to the subway. This is more of an independent apartment type than the regular hotel.
Fabulous 2 bedroom suite, nice decor and clean. Close to malls and a local food market with lots of traditional shanghainese street food.
Nice stay at the hotel for 3 nights. Buffet breakfast is great for us although some of the dishes are a bit salty and oily. Generally it is good. It is near to train station and accessibility to the town area is easy.
Was a simple, clean and tidy option close to subways and nanjing road. Easy access from the airport by train on line 2. Worth what we paid for it.
Overall we liked Somerset. It is conveniently located near a metro station. From there, you can get around Shanghai easily. Having a kitchen and washer/dryer was also useful. The only issue we had with the hotel was that the room cleaning wasn't very thorough enough. This probably won't bother many ...
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