Search Hotels Near Shadow Lake Towne Center, Omaha

"The staff at check-in & check-out were very friendly, professional and helpful. Not the hotel's fault but I was perturbed after being told I was talking to the hotel and who confirmed a single queen room had a frig only to arrive and find out I had to pay extra to upgrade to 2 queens to get a frig. Luckily, there was a room available. The room was fairly quiet, clean and roomy enough for me and all my stuff. "

"Staff was very friendly. Room was very neat and clean"

"The lobby was very nice and front desk staff when I checked in. But there's a restaurant or bar downstairs and there were people standing and talking loud in the parking lot when we arrived by the front door and by the outside pateio area of that place. It was just unnerving/worrisome because I was traveling with my young child, and after 11:30 pm. Ì felt the noise level and party crowd was inappropriate and inconsiderate especially for a Wednesday night. It would have been nice for a mini fridge in the room too to put our water and juice over night while we rested from our drive. Bed, sheets, pillows where hreat quality and so comfortable. I slept amazing as did my daughter. The bathroom would be better with an exhaust fan as the shower steamed it up very quickly for us in the morning getting ready and had to prop open door to clear the mirror before I could finish getting ready while my daughter slept. The closet/hall area had paint repair coverup splotches of a different color which was very noticeable. Bathroom door and doorknobs were kind of junky looking despite the bathroom upgraded look. The bathroom floor mat towel had a stain on it too. To top it off I had to pay a $100 deposit (standard for all guests) on top of my room cost which was already $94 for the night. The front desk notice says it'll take up to 10 days for my deposit to refunded. This seemed excessive all things consconsided. I've stayed in high-end hotels that didn't require a deposit. "

"Great room "

"The front desk was extremely helpful. We came from out of town for an early morning soccer game and they were able to accommodate us with an early checkin vs waiting. I felt she went above and beyond and was extremely appreciative of her service. We did have issues with our TV as well, at which the front desk person on duty helped us in a timely manner and was helpful as well. "

"Very clean, Friendly staff"

"Staff was very friendly and helpful "

"We were pleased to find a safe, clean and comfortable space to spend our nights during our long weekend getaway to visit longtime family friends."

"The breakfast ladies really took pride in their work. Made sure breakfast was delish and sparkling clean all three mornings. Always greeting guests with a smile. The rooms were clean and always plenty of towels. The pool is a bit small but VERY clean. Would def stay again without a doubt. "