"Mussa and his team are fabulous. I went with my two sons in July 2026. The location of Pumba Luxury Camp is amazing. You feel the thrill of sleeping in the middle of the bush, surrounded by tall grass and wondering what animals could be hiding there. But the staff is constantly patrolling the area. No need to worry. They always escort you from your tent the lobby and dining area, and back again. Very attentive people. And kind. They taught Swahili words to my sons :) great human capital in Pumba...
"We booked this lodge almost a year ago. It is a new and there were no reviews at the time of booking. We arrived at 1330 and we were not able to access our room until 1400. Once we entered the room the temperature was well over 90F/32C. There is no fan in the room. There are two small windows in the rear, however there is no screen to keep the bugs out. When we went to the front desk to request a portable fan were we told none were available. We ended up sitting outside the room until 1800. We...
"repeated warm water issues, people on the ground try to be helpful, management just waits until you are gone. Same experience for 2 other groups we talked to, everybody just wants to enjoy their time and rather not keep on trying to get their tents fixed. Very few people are here longer than 3 days."
"Great time was spent at the Ikoma Bush Camp. Located just outside the Ikoma Gate, it was a great location to the Serengeti National Park. Staff were extremely kind and friendly- especially Paul and Agray. The food was delicious! I would recommend this Tented Camp to anyone looking for a place to stay with close proximity to the park!"
"La struttura è molto spartana, il mangiare è scarso e non buono. Abbiamo avuto lunch box con panini vuoti! Il rapporto qualità prezzo è assurdo! ...poi il serengheti ripaga di ogni inconveniente!"
"Horrible service. Did not stay due to a missed flight and poor communication with the property. Contacted the property multiple times over months with the same request and they rarely if ever responded. When I contacted them about missing my flight they had the audacity to inform me that I "only booked for 1 person" which contradicted my many emails and the hotels.com booking for 1 room with 2 adults. Decided to cut ties and stay at a much nicer hotel in Arusha instead of further dealing with...
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