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"Amazing hotel and service. "

"Horrible service. Did not stay due to a missed flight and poor communication with the property. Contacted the property multiple times over months with the same request and they rarely if ever responded. When I contacted them about missing my flight they had the audacity to inform me that I "only booked for 1 person" which contradicted my many emails and the hotels.com booking for 1 room with 2 adults. Decided to cut ties and stay at a much nicer hotel in Arusha instead of further dealing with...

"1. The local Africans that work here are great - they were amazing guys that made my brief stay here tolerable. Thank you guys - you know I appreciated all you did. 2. Location - You're literally in the middle of the wild plains of the Serengeti - One night, several hyenas slept just outside my tent - little nerve racking, but that's the wild for you. 3. Service - The VIP tent was good but the food and service was outstanding considering where you are!! Here are the problems: 1. Kananga is a...

"We truly had one of our best travel experiences ever. From the moment we arrived, we were warmly welcomed with singing and dancing, which immediately made us feel special. The entire staff was incredibly friendly—more like family than hotel staff. The location itself is stunning, with breathtaking views of the Serengeti. The resort facilities are top-notch. The tents are beautifully decorated and furnished, offering comfort while blending perfectly with the natural surroundings. We had amazing...

"Excellent setting to enjoy the quiet part of the Serengetti. Heartfelt Karibu athmospher by staff"

"Pour les amoureux de l'aventure c'est l'emplacement idéal, un acceuil tres chaleureux, un personel très gentil, un chef cuisinier superbe, les tentes sont très bien équipées, en milieux de la nuit on entend les rugissements des lions, c'est une aventure agréable."

"Excellent stay. Mosses and the entire Melia Serengeti staff were nice, friendly, accommodating and warm. They went above and beyond to make sure we felt like home during our stay. Would recommend staying here. :)"