Santo Domingo Trip

In the past we’d stayed at the sister property - Grand, this time we wanted to try Bouganville. Just like the other side, Bouganville staff is also very friendly and attentive. We noticed Bouganville has more seafood choices, ate all sorts of different fish all week long. One night we mentioned to one of the chefs supervising the dinner buffet that we don’t see any coconut dessert, he was very attentive and kind. Before we finished our dinner he whipped up a coconut dessert on the fly and brought to our table. We were very pleasantly surprised. The grounds are beautiful. The rooms are gigantic - almost unnecessarily too big. As we noticed our rooms smoke detector was missing (probably the prior visitor disconnected to smoke) and notified the front desk, they got one installed but more importantly later they called us to check on us asked if we were happy in that room or would like to be moved to a different room. Their attentiveness made us very happy.. The entertainment staff worked hard all day and night tokeep the patrons engaged. We loved the live music duo on the evenings which gave us a chance to enjoy dancing merengue, bachata and some salsa. Went to the sister property for the nightly shows several nights too. The beach is beautiful with a lot of coconut trees and plenty of sunbeds. Enjoyed the complimentary kayaks and bicycles. Overall it was a very relaxing and enjoyfull week in paradise while it snowed where we live in upstate New York

All was good but the server Kerly was amazing this was our second year in a row and he made us feel at home and made sure we were happy and taken care of and we appreciate him and his hard work

The room was nice, the staff was smiley, energy was good ! The food was awesome ! Nothing to complain about. I recommend this hotel if you’re a laid back person who wants to chill and disconnect from their routine !