Search Hotels Suites in Santa Barbara Wine Country

"Bad service ugly room in poor conditions "

"The layout of our room was nice for the two of us. There's a mini fridge with beverages, along with snacks, all available for purchase. Free water bottles. Free breakfast in breakfast area, gym on premises as well. The room has an extra blanket and pillow. The bed was comfortable enough, AC, and fan are in working condition. Outlets on both sides of the bed. Water pressure in the sink and shower are good. The towels feel nice and are made of a thicker material, didn't feel cheap. The restroom itself is on the smaller side. The garden on the premises is really nice. Many areas to sit and relax. Designated smoking areas. Walkable area around the hotel, walking distance to downtown, literally minutes away. One of the employees, I didn't catch his name, gave us fish food to feed the koi fish (Thank You!). Staff is friendly, quick, and helpful. Check-in and a Checkout was a breeze. Free parking but parking can be a hit or miss but still plenty of public parking lots right in the same space."

"We thought everything was perfect. The whole staff was very nice and polite and very helpful."