Search Hotels with Balcony in Santa Ana Pueblo

"Very nice staff, but only one working the desk upon arrival at 4PM. We had to wait quite a bit and were in a hurry. The man checking us in was lovely. The main space is charming. The rooms are clean, but tired. "

"Yes everything was good "

"I was disappointed to see the lack of true New Mexico hospitality in what is supposed to be a heritage hotel. My husband was confused when he was charged an extra fee on check in. He asked what it was for. The desk clerk told him he was paying that fee because he had elected to stay at that hotel. Needless to say, that answer did not satisfy, nor did it show basic respect for a sincere question. A fee should not ever be charged without a polite, concrete explanation for what it is for. It definitely wasn't for breakfast or complementary coffee stations. I'd say to the owner, because we were so disappointed, I actually looked him up, you are getting very rich on these hotels that used to be so charming and authentic. But your hotel seems like every other of the growing number of places that advertise well and ultimately have no actual respect for everyday travellers. We thought this one would be different. Unfortunately, it is not. Next time, AirBnB for us in ABQ. "

"The hotel was awesome and clean. I liked the floor we stayed on and the bed was comfortable "

"Great restaurant, extremely friendly and helpful staff"

"Staff were very friendly. Breakfast was cooked to order "