Santa Ana Pueblo Trip

Very cozy. The rooms were clean and we walked everywhere

Ultimate in service and luxury with Santa Fe hospitality and flare.

Staff was very accommodating and polite.

Great hotel, friendly staff.

Stayed at the Loretto last year at precisely the same time of year just before Thanksgiving. Was our first stay at the property and had a positive experience. Stayed again this year and was disappointed with some of the maintenance/cleanliness. It is especially bothersome/disappointing when these should be things easily avoided or addressed. We checked in at 4:30 in the afternoon and there was a food try in the hall at the room next door to ours. That tray remained there until the next morning at approx 9:30 when I informed the front desk that they might want to remind it. I’m not sure how many hotel staff must have walked by that tray of old food without making and effort to make it disappear. The hallway and the elevator were both dirty as well. Not significantly awful, but gave the impression that not much care and attention being given to the property. Another property adjacent to the Loretto at which we also stayed had no such issues. I question whether we would return to the Loretto to stay again when other properties might offer better kept accommodations.