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Hotel Clariana

Photo gallery for Hotel Clariana

Primary image
Executive Room, 1 King Bed | In-room safe, individually decorated, blackout curtains
Deluxe Room, 1 King Bed | In-room safe, individually decorated, blackout curtains
Senior Room, 1 King Bed, Accessible | In-room safe, individually decorated, blackout curtains
Comfort Room, 2 Queen Beds | In-room safe, individually decorated, blackout curtains

Overview of Hotel Clariana

Hotel Clariana

3.5-star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business services
  • Parking available
Map
100 E. Santa Clara St, San Jose, CA, 95113

Explore the area

  • Popular LocationPlaza de Cesar Chavez9 min walk
  • Popular LocationSan Jose Convention Center12 min walk
  • Popular LocationSAP Center at San Jose15 min walk
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)7 min drive

Room options

About this area

San Jose

Hotel Clariana is located in Downtown San Jose, a neighbourhood in San Jose, and is near the airport and near a train station. San Jose Museum of Art and The Tech Interactive are cultural highlights, and some of the area's notable landmarks include San Pedro Square and St. Joseph Cathedral Basilica. Children's Discovery Museum and Happy Hollow Park and Zoo are also worth visiting.
Visit our San Jose travel guideOpens in a new window
Map

What's nearby

  • Silicon Valley U.S. Patent & Trademark Office - 2 min walk
  • San Jose City Hall - 4 min walk
  • Plaza de Cesar Chavez - 9 min walk
  • San Jose Convention Center - 12 min walk
  • SAP Center at San Jose - 15 min walk

Getting around

  • Santa Clara Station - 4 min walk
  • San Jose Diridon Station - 19 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 7 min drive

About this property

Hotel Clariana

3.5-star hotel in the heart of Downtown San Jose, rejuvenated in 2017
You can look forward to free continental breakfast, a fitness centre and a 24-hour business centre at Hotel Clariana. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Self-parking (surcharge), smoke-free property and coffee/tea in the lobby
  • A reception hall, a front desk safe and a lift
  • A gift shop, a 24-hour front desk and a computer station
  • Guest reviews give good marks for the helpful staff and walkable location
Room features
All guest rooms at Hotel Clariana include comforts, such as laptop-compatible safes and air conditioning, in addition to amenities, such as complimentary wireless Internet access and complimentary bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • Flat-screen TVs with premium channels
  • Fridges, coffee/tea makers and heating

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 20.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – May 2017
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe

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Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Clariana San Jose
Clariana San Jose
Clariana
Hotel Clariana Hotel
Hotel Clariana San Jose
Hotel Clariana Hotel San Jose

Frequently asked questions

Is Hotel Clariana pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at on 8 Oct 2022 start from ₹16,801.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Clariana?

Self-parking is available for USD 20.00 per day.

What time is check-in at Hotel Clariana?

Check-in is from 3 PM - anytime.

What time is check-out at Hotel Clariana?

Checkout is at 11 AM.

Where is Hotel Clariana located?

Located in Downtown San Jose, this hotel is within a 5-minute walk of Silicon Valley U.S. Patent & Trademark Office, San Jose State University and San Jose City Hall. San Pedro Square and St. Joseph Cathedral Basilica are also within 10 minutes. Santa Clara Station and St James Station are within a 5-minute walk.

Can I cancel my reservation for free at Hotel Clariana and receive a full refund?

Yes, Hotel Clariana offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Clariana cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 109 out of 280 reviews
5 - Excellent 39%
Rating 4 - Good. 90 out of 280 reviews
4 - Good 32%
Rating 3 - Okay. 45 out of 280 reviews
3 - Okay 16%
Rating 2 - Poor. 23 out of 280 reviews
2 - Poor 8%
Rating 1 - Terrible. 13 out of 280 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

2/5 Poor

Nipa
Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very dated property, unsafe area & uncomfortable bed
Stayed 1 night in Sep 2022

2/5 Poor

Mary
Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A really nice staff, great location, cozy vibe, good AC and lighting were all a plus - However, our bathroom was not clean at all - there was hair all over the floor and a dirty sink. We weren’t sure if this was required but the window had no net / safety barricade. Lastly, small things like no soap in the bathroom (only body wash), stale cereal, a warped mirror, and toxic tasting tap water brought our score down to a 2 stars.
Stayed 1 night in Aug 2022

4/5 Good

Catherine
Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Aug 2022

4/5 Good

Tyde
Liked: Cleanliness, staff & service
Not a bad stay, the AC in my room was very loud though.
Stayed 4 nights in Aug 2022

5/5 Excellent

Samuel
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was wonderful and accommodating.
Stayed 2 nights in Aug 2022

4/5 Good

Greg
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems everything gets a lot nicer a block from the hotel
Stayed 2 nights in Aug 2022

2/5 Poor

alvin
Travelled with group
Disliked: Amenities, property conditions & facilities
Location was great. Bed was clumpy and needed go be replaced. Had to sleep on the edge that still had firmness. Air conditioning was loud. Not worth turing on.
Stayed 1 night in Aug 2022

3/5 Okay

James
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very clean, comfortable, but hot
We stayed here from Saturday to Monday for Fanime con. It was a nice hotel, the big issue was that it was really hot. The AC for the top floor had gone out and we had no cool air. The window did offer relief but it wasn't dramatic. Unfortunately, there was nothing we could do as a mechanical issue with the hotel is out of our control and unfortunate timing on our part.
Stayed 2 nights in May 2022

3/5 Okay

Franklin
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2022

1/5 Terrible

Christine
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot room. No help
I booked this hotel for my husband and 2 daughters to attend my other daughter’s graduation from SJSU. When they arrived the room was very hot. They called the front desk to inform them the air conditioning is not working. They were told that the staff is working to fix it. This was mid afternoon. My family left to attend the graduation and returned to a room that was 86 degrees. It appears all that needed to be done was to change a battery. See picture. My husband tried to call the front desk 3 time with no answer. It was impossible to stay at the room so decided to make the 4 hour drive home. Terrible costumer service!!!!
Stayed 1 night in May 2022