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"The staff itself was overall outstanding however they are extremely slow when it comes to dining you wait 45 minutes for an appetizer 45 minutes for your dinner 45 minutes for dessert it was just unbelievably shocking but everything else in the property was just breathtaking"

"Everything was wonderful and staff members were so friendly!!"

"3 hours from the airport but we had an amazing time! Hot springs were so relaxing, breakfast buffet was heavenly and the view of the volcano from our room was picture perfect! "

"I really loved the appearance of eveything. It,s like being in a themapark of disney. The eye for detail is amazing. The tropical look is also very nice. The vew at the Arenal volcano is impressive. We arrived in the afternoon when it was raining. The volcano disappeared completely. The next morning the sky cleared and was completely blue and sunny. We hiked up to the viewing point. And the sights were amazing. The hike.is like 2 kms up and you do need at least some sort off physical stamina,because there are oarts of the road which are quite steep. Breakfast is great and staff very friendly and helpfull. The combination of hotsprings ans normal."cold" water is great.Will certainly como back again."

"Very clean and the staff are very friendly"

"Extremely high quality property with amazing staff. Laundry was also free. Springs were great!"

"Great"

"Amazing property and staff."

"Thanks staff. Great as usual. JUAN at frontdesk gave me late check out honoring expedia vip status. Thanks so much, highly appreciated."