Rooftop terrace

Reviews of Porto Vista Hotel Downtown

3.5 out of 5
Porto Vista Hotel Downtown
1835 Columbia St, San Diego, CA

Reviews

6.0
Rating 10 - Excellent. 202 out of 1069 reviews" "
Rating 8 - Good. 209 out of 1069 reviews" "
Rating 6 - Okay. 233 out of 1069 reviews" "
Rating 4 - Poor. 209 out of 1069 reviews" "
Rating 2 - Terrible. 216 out of 1069 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in May 2024

6/10 Okay

Irma

Transportation
Stayed 1 night in May 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to visit Little Italy and beyond.
Stayed 2 nights in Apr 2024

8/10 Good

krystal

Liked: Cleanliness, staff & service
Was a nice decent property for a quick weekend for the dodgers game! Definitely would recommend close to gas lamp/little Italy
Stayed 1 night in May 2024

10/10 Excellent

Willis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Jenna

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
People were rude, limited transportation
Stayed 3 nights in May 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but a very acceptable stay for the price. Good value.
Stayed 2 nights in May 2024

8/10 Good

Lus

Very beautiful
Stayed 1 night in May 2024

6/10 Okay

Steven

Travelled with group
Liked: Staff & service
Disliked: Amenities
The hotel is in a great location you cannot bear that, Hotel is old. water pressure in room very low and you can hear everything that is going on around you. But as I stated you cannot beat the location.
Stayed 3 nights in May 2024

6/10 Okay

Kirk, Chicago

Stayed 2 nights in May 2024

10/10 Excellent

Refugio

Stayed 2 nights in May 2024

10/10 Excellent

JayR

Liked: Amenities, property conditions & facilities
Great!
Stayed 2 nights in Apr 2024

8/10 Good

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the peer
Stayed 7 nights in Apr 2024

10/10 Excellent

Riley

Stayed 1 night in Apr 2024

8/10 Good

Marissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The water in the shower took like 10 min to go down. Other than that it was convenient and really close to little Italy.
Stayed 2 nights in Apr 2024

8/10 Good

irene

Travelled with group
Liked: Staff & service
Disliked: Amenities
The exterior of the property was beautiful, however inside it gave apartment living vibes. The room was good just needed a little update. The location of the property was great, everything is in walking distance and so many activities to do in the day and night. Parking is a hassle, so we had to park inside the property for an additional cost. Other then that it was good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeff

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property close to many dining choices. Rooms are ver small and has a motel atmosphere.
Stayed 1 night in Apr 2024

6/10 Okay

Kristine D

Travelled with group
Liked: Staff & service
Staff was helpful. Site was perfect. But... kinda like a "lipstick on a pig" type of property. I wouldn't stay again or recommend.
Stayed 3 nights in Apr 2024

6/10 Okay

Alexandra Rae

Liked: Staff & service
Good location with an easy walk to restaurants, shopping, and attractions in Little Italy. The room was comfortable. It was adequate for my stay and needs. They wanted a large security deposit and the one elevator for the entire hotel was tricky to catch. Overall, it was good experience. This hotel fit my budget and within desired location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 2 nights in Apr 2024

10/10 Excellent

GUSTAVO JOSE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Darian Leon

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I come from southern hospitality, especially walking into an establishment. No one greet you and that’s important. Didn’t feel welcomed at all!!
Stayed 4 nights in Apr 2024

10/10 Excellent

jayson

Stayed 1 night in Apr 2024

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had such a good experience at this hotel. Rooms are spacious, front desk was always friendly, walkable to main points, and always felt safe. Will definitely stay again.
Stayed 3 nights in Apr 2024

4/10 Poor

Joaquin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed there for a week and my room was not serviced once even after multiple requests.
Stayed 8 nights in Apr 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot in Little Italy San Diego.
Stayed 3 nights in Apr 2024

10/10 Excellent

Diane

Stayed 2 nights in Apr 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Funky, NY vibe. Good restaurant closeby. But dicey area.
Stayed 1 night in Apr 2024

2/10 Terrible

Wade

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
This is a mediocre Holiday Inn type motel masquerading as a boutique hotel. Indifferent staff, OK rooms(nothing special). Lots of surprise charges. BEWARE - overnight parking in the area is difficult due to the street cleaning schedule and this place charges a ridiculous $45/night for guests. If you decide to book this place, plan on paying an additional $60-$80 a night in 'fees' and parking.
Stayed 3 nights in Apr 2024

4/10 Poor

Jasmin

Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
Asked for towels and received them 1 hour later after asking. You have to find your own parking or pay 40 dollars for valet. Pool is so tiny
Stayed 1 night in Apr 2024

4/10 Poor

CHRISTOPHER

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude and unhelpful staff, they only want your money and couldn’t care less about you. Homeless, high woman yelling obscenities and swearing at the hotel restaurant over breakfast. Do NOT stay here
Stayed 3 nights in Apr 2024

6/10 Okay

nelson

Liked: Cleanliness
Ok
Stayed 1 night in Apr 2024

10/10 Excellent

RACHAEL, Juneau

Liked: Cleanliness, staff & service
It was ok
Stayed 3 nights in Apr 2024

4/10 Poor

Amy

Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
There are areas that are updated and really nice and then other areas don’t look so great. The valet was a positive experience. The AC didn’t work great. And it was super loud all night in the hotel keeping us awake. In the morning it was loud too with the housekeeping carts. The elevators are super slow and the buttons do not light up so sometimes you aren’t sure if it is working or not?! This is not a huge issue but it did leave us wondering if it was working! The room itself is ok. It is not a 5 star accommodation by any means. There was a refrigerator which was nice. Towels are thin. The property is on the edge of Little Italy which is a great area! Lots of great restaurants and a charming area. At check in you are required to sign a hard copy list of things which could occur a penalty. I have never done this before at any property. And some of the information was wrong for my booking so I crossed off some sections and then they hand wrote the correction. I just thought it was strange.
Stayed 1 night in Apr 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Great location, right in the heart of Little Italy.
Stayed 3 nights in Apr 2024

6/10 Okay

Erika

Travelled with pets, Travelled with partner
Liked: Amenities
Very expensive pet fee. Very difficult to find parking.
Stayed 2 nights in Apr 2024

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, very friendly staff
Stayed 1 night in Apr 2024

4/10 Poor

Eva

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing to add, would not stay or eat breakfast there again
Stayed 1 night in Apr 2024

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities
I did not like the the fact that only 30 minutes was offered
Stayed 3 nights in Mar 2024

2/10 Terrible

Julius

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The first room, a few broken items. Shower , air conditioning, second a lil bit better but no soap in the dispensers. Elevator is not working right either bottoms are not working properly, overall the hotel in some areas is not functioning properly and not up codes. I tried to cancel but it didn’t work. This will be the last time I’m staying here. Or using Expedia for hotels.
Stayed 1 night in Mar 2024

4/10 Poor

Ruby

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No parking
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Business traveller
Great place to stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. I would definitely consider staying again.
Stayed 2 nights in Feb 2024

2/10 Terrible

Corey

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE - PHOTOS ARE A COMPLETE LIE. The photos on this listing DO NOT match what the actual hotel is like. Your room overlooks the parking garage and all night there were people partying, revving their engines when leaving and the noise is very difficult to sleep through. Above me there was a loud banging from a party up above. My Girlfriend and I got stuck in the elevator for 45 minutes. We called the front desk and the front desk worker was too stupid to understand that we were stuck in the elevator until the doors finally opened and they said "oh youve been IN the elevator".... We found leftover rose petals beneath the bed, the microwave made a loud humm all night, the furniture was broken and dirty. DO NOT STAY HERE. THIS PLACE NEEDS TO BE SHUT DOWN.
Stayed 6 nights in Mar 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk best help they deserve a raise
Stayed 1 night in Mar 2024

4/10 Poor

stephanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The room smelled like smoke and the floor was very dirty. Bath towels were old and worn. Front desk not friendly. Pool/spa area is worn and needs to be redone.
Stayed 1 night in Mar 2024
Response from Clayton Stone on 25 Mar 2024
Good Evening ,We see your stay with us was below satisfactory. I will chat with our team here and we will work on the items mentioned in your comment. We apologize about that. Thank you for taking the time to leave us a review.

4/10 Poor

Marlene

Stayed 1 night in Mar 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness
Bathrooms horrible
Stayed 2 nights in Mar 2024
Response from Clayton Stone on 25 Mar 2024
Good Evening, Thank you for letting us know about your stay. I will have our maintenance team look at the bathroom in your room. Thank you for the feedback and next time travel brings you to the area hopefully you stay with us again.

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good
Stayed 1 night in Mar 2024
Response from Clayton Stone on 25 Mar 2024
Good Evening, Thank you for taking the time to leave us a review. Hopefully you get a chance to stay with us again in the near future.