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"Convenient location"

"Room clean and tidy. Food and drink discounted. Service was very friendly and we will use the hotel again"

"Room was clean and perfect for us"

"I didn't have breakfast but as a hotel it was convenient location, very well laid out room with everything. Also enjoyed the gym and swim facilities. The reception staff very friendly and helpful "

"Good breakfast. Room was clean. Parking at the hotel was busy but we found a space eventually, which cost about £17.50 for 24 hours. We ended up arriving a lot earlier than our check in time, but we were able to pay for parking in reception before checking in which was helpful. Good location as it's not too far to walk into the city centre (about 20 minutes) and the river is also nearby for a nice walk with coffee shops."

"Yes very clean and staff very helpful thanks"

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"Perfect stop over between Southampton and Devon for our early boarding cruise- spotlessly clean, very comfortable Thankyou"

"I booked a stay at The Gainsborough Bath Spa as a Christmas present for my partner, who had never been to Bath before. Wanting to make the gift extra special, I emailed ahead to request a complimentary upgrade. Having stayed here previously, I was delighted when the team kindly accommodated us—it set the tone for what turned out to be a truly memorable experience. From the moment we arrived, the service was impeccable. Every single member of staff went out of their way to be helpful, creating an atmosphere of genuine hospitality that made us feel completely at ease. One of the highlights was receiving all-time access to the pool. This was such a treat, especially as The Gainsborough is the only hotel in the UK to offer natural thermal baths. Being able to enjoy them whenever we wished added a magical touch to our stay and made the experience feel truly unique. Overall, The Gainsborough Bath Spa exceeded all expectations. Thoughtful touches, outstanding service, and the rare luxury of natural thermal waters made this Christmas gift unforgettable. I would wholeheartedly recommend it to anyone looking for a special getaway in Bath. "