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"Excellent in every way. Easy to get to, responsive staff, comfortable spacious room, perfectly maintained, and a short scenic walk into town via the cathedral grounds. I'd list negatives but there weren't any."

"Great hotel full of character. Next to the river and a short walk into the main town. Parking available at the back of the hotel. Staff were great, always friendly. Rooms differ from modern to very old. Rates are reasonable and the breakfast delightful. Have stayed here many times always good."

"I thought it was such an interesting hotel, obviously steeped in history, which is captured well in its decor and design. The look and feel of it is warm and inviting. The flooring on the second floor seems a bit weak, but other than that, everything was fine. The bed was smaller than what we're used to, but comfortable, the bathroom clean and the temperature pleasant with the window cracked. The front desk staff were very helpful when we needed something or had questions about getting around the city and sight-seeing. We only wished we'd been able to grab a fast, affordable continental breakfast - even just a pastry - before we headed out the door. Would like to stay there again someday!"

"The room was extremely noisy. All night either air conditioning units or cooling systems were running. I had approx 3 hours sleep"

"The room wasn't as clean as expected. The electric outlets didn't work. Someone came rapidly to fix it. At the restaurant, the server didn't bring us water like the others neither come back to see how we were doing. It is a good quality price. Even with those inconvénients, we would go back for a short journey. One or two days."

"I gifted my son and his girlfriend, a weekend away! Everything was perfect and 10/10. Hotel is clean and rooms are spacious. Definitely worth the visit."

"Outstanding! An exceptional hotel, wonderful facilities, great food and most importantly incredible staff. Nothing was too much trouble to get and provide to us. Beautiful grounds well maintained and very peaceful and relaxing. Will definitely stay again."

"Excellent"

"If you like to be constantly disturbed throughout the night and a gratuitous early morning wake up call, then let me tell you - this place has got just the room for you! Room 202 will not disappoint! Situated directly above the kitchen/ staff area, this room is perfectly positioned for a nightmare stay. Whilst in this room you can expect music and kitchen noise until 10pm and you will really enjoy a very early morning wake up (talking 5am ish) from staff preparing breakfasts, whistling, plates rattling, general loud kitchen noises and the smell of sausages. If you are really lucky you can expect to be woken up at frequent intervals throughout the night by staff emptying bottles into bins. If you enjoy sleep, don’t expect to in this room. It was quieter in the corridor. Booked for 4 nights, I was offered an alternative for the final night. I declined to move as travelling with a 3 year old involves a lot of stuff. We were also out early and back just in time for bed so it was difficult to coordinate a change of room without it interfering with our plans or our daughter’s routine. So be prepared with ear plugs incase they allocate you this gem of a room. They are clearly aware there are issues with this room, yet they continue to use it for punters!!! You would probably sleep better on the hard shoulder of the M271. I was looking forward to the quiet stay as per other reviewers promised, instead I’m knackered and looking forward to going home to my own bed."