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"That and more. Attention to detail, goodies every day in your room, popcorn, cookies, teas, sleepy tea, lavander spray forbyour pillows, lips balms, lotion to keep in your purse. Sparkle clean bathtub, showers and towels. The restaurant waitress,nice rember your name, ours was Alexia and Felix, those two are A+ associates. My only advise its to place security bar's or handicap bar in the tub, other than that. Perfect"

"The hotel was clean and tidy throughout and the room was in a very good condition. Staff very helpful and friendly especially enabling us to check in early . The buffet breakfast served a good variety suitable for all tastes"

"Amazing holiday in Bath! Wow"

"Great location. "

"Great quiet room clean modern, great value for money"

"For such an expensive hotel - the price should have included breakfast ! "

"Check in helped by an extremely friendly young man. Room spotless with everything you could need. We will definitely use again for future cruises "

"Very comfortable hotel. Really fantastic and friendly service. Couple of issues with my son's room which they dealt with immediately and moved him to another room. But the piece de resistance is the amazing Roman spa which guests can use in the morning and evening for 2 hours. Several different pools of different temperatures plus sauna and steam room. And of course a gym and treatment rooms available all day. Delicious family dinner in the restaurant - really excellent food. Would happily go back."

"The staff were absolutely lovely. We had the Tilley Suite - nice size but definitely in need of a refurb. Breakfast was great with a full buffet available. Luis in Leo's was awesome"