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The Potter's Heron - A Heartwood Inn

3.0 star property
The Potters Heron Hotel serves delicious breakfasts with genuine hospitality, offering spaces for lunch or working in shared office areas.

Choose dates to view prices

The Potters Heron Hotel combines comfort and charm in a picturesque setting. Guests enjoy British cuisine, relax with drinks at the bar, and take walks in the garden. Free WiFi is available in all rooms, and coworking spaces accommodate productive travelers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
The current price is ₹9,645
₹11,575 total
includes taxes & fees
12 Apr - 13 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Snug

Snug | Premium bedding, in-room safe, desk, soundproofing

Snug

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Comfy | Premium bedding, in-room safe, desk, soundproofing

Comfy

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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Really Comfy | Premium bedding, in-room safe, desk, soundproofing

Really Comfy

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Fancy

Fancy | Premium bedding, in-room safe, desk, soundproofing

Fancy

  • Sleeps 2
  • 1 King Bed

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Luxe | Premium bedding, in-room safe, desk, soundproofing

Luxe

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Really Comfy Accessible

Really Comfy Accessible | Premium bedding, in-room safe, desk, soundproofing

Really Comfy Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
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About the area

Romsey is home to The Potter's Heron - A Heartwood Inn. Broadlands Estate and Romsey Abbey are local landmarks, and some of the area's activities can be experienced at Southampton Cruise Terminal and Stoneham Golf Club. Paultons Family Theme Park - Home of Peppa Pig World and Sir Harold Hillier Gardens are also worth visiting. Visit our Romsey travel guide
Map
Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF

What's nearby

  • Marwell Zoo
    Marwell Zoo
    12 min drive - 14.1 km
  • Winchester Cathedral
    Winchester Cathedral
    12 min drive - 15.3 km
  • New Forest National Park
    New Forest National Park
    15 min drive - 15.9 km
  • HDEF21 Cunarder Queen Mary 2 berthed at Southampton cruise terminal
    Southampton Cruise Terminal
    18 min drive - 18.4 km
  • Valley Park
    3 min drive - 2.4 km

Getting around

  • Eastleigh Chandlers Ford Station
    6 min drive
  • Gatwick Airport (LGW)
    114 min drive

Restaurants

  • Bay Leaves Larder
    4 min drive
  • Costa Coffee
    8 min drive
  • Bedes Lea
    7 min drive
  • The Otter
    6 min drive
  • Hiltonbury Farmhouse
    4 min drive

About this property

The Potter's Heron - A Heartwood Inn

Property highlights
A terrace, a garden and a bar are just a few of the amenities provided at The Potter's Heron - A Heartwood Inn. The on-site restaurant, Potters Heron, features British cuisine. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and a business centre are available to all guests.
You'll also find perks such as:
  • Free self-parking
  • Full breakfast (surcharge), coworking spaces and 6 meeting rooms
  • A 24-hour front desk and a nature reserve
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 58 rooms include comforts such as premium bedding, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with showers and hairdryers
  • Plasma TVs with digital channels
  • Balconies or patios, electric kettles and heating

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Exterior
The Mortimer Arms
Romsey
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 307 reviews
The price is ₹11,045
₹13,254 total
includes taxes & fees
8 Apr - 9 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 to 25 for adults and GBP 5 to 20 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Potters Heron

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 6 meeting rooms
  • 65 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10 to 25 for adults and GBP 5 to 20 for children
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey

Frequently asked questions

Is The Potter's Heron - A Heartwood Inn pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Potter's Heron - A Heartwood Inn?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at The Potter's Heron - A Heartwood Inn on 12 Apr 2026 start from ₹9,645, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Potter's Heron - A Heartwood Inn?

Self-parking is free at this property.

What time is check-in at The Potter's Heron - A Heartwood Inn?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Potter's Heron - A Heartwood Inn?

Checkout is at 11 AM.

Where is The Potter's Heron - A Heartwood Inn located?

Situated in Romsey, this hotel is within 3 miles (5 km) of Valley Park, River Test and Sir Harold Hillier Gardens. The Rapids and Broadlands Estate are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Potter's Heron - A Heartwood Inn Reviews

8.2

Very good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 307 out of 775 reviews
Rating 8 - Good. 290 out of 775 reviews
Rating 6 - Okay. 113 out of 775 reviews
Rating 4 - Poor. 51 out of 775 reviews
Rating 2 - Terrible. 14 out of 775 reviews

Reviews

Verified

10/10 Excellent

Olga

Liked: Amenities
Good position and friendly staff
Stayed 1 night in May 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service
The hotel is beautiful, the staff friendly and efficient, the food was freshly cooked, hot and tasty although the chips too greasy for me, I thoroughly enjoyed the hake, The room was very clean but unfortunately I struggled to sleep in the heat with no air conditioning or even a fan
Stayed 1 night in Jun 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Recent 2 night stay

Staff very welcoming and accommodating, room reasonably clean , however decor needs updating and attention to details in the cleaning required , bed extremely comfortable to where we are looking to purchase that brand next , breakfast good value for the cost
Stayed 2 nights in May 2025
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great friendly staff. Good Restaurant Comfy bed Nice room
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Zara

Liked: Amenities
Lovely area with a nice view.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Sally J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal stopover

Great for a one night stay in the area. Lively building, friendly helpful staff
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The site was beautiful, the staff were helpful and cheery, and the christmas decor was fun!
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A flawless check-in despite arriving later than expected. The reception team are extremely friendly and room, although dated, clean, with a balcony when the weather allows you to venture outside.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Very clean and amazing location friendly staff good food 👍
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff exceptionally nice
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the highlight. The bar scene was fun and the breakfast was great.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUSINESS TRIP

overall very clean and comfortable but the restaurant menu was very uninspiring, it needs catering for more options rather than something in a bun or with chips ,
Stayed 1 night in Feb 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, friendly & comfortable
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute booking

Last minute cheap booking for work was a great stay overnight, clean comfortable and food was outstanding
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff are incredible

Stayed for one night for work. Staff were super friendly and just great at their jobs. Room was good, breakfast was great too.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Lindsey

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were unbelievable helpful nothing was too much for them
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Carley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was really cute and quiet. There was a wedding happening and the decor was beautiful. Staff were great and helped us out when we needed to order food at 11pm. Really pretty little hotel.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service
Very nice hotel , lovely location . Rooms and communal areas could however do with a lick of paint and there was mould in our bathroom !
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Tanw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended indeed

The service at breakfast and from staff generally is 2nd to none. So worth it overall. Really happy with the way we've been treated on both visits so don't hesitate to book here in my opinion!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying regularly at this property for some time know. I really like the fact the staff remember me and take care of me .
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars given and would definitely stay here again

Superb! Excellent customer service, comfortable bed, clean and thoughtfully laid out room. Door leading onto a patio area with two chairs and a table to relax on whilst looking out onto the garden. Would highly recommend this hotel to anyone!
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Pleasant but tired hotel.

The staff were pleasant, hardworking and helpful. The room was comfortable but tired, for example the carpet in our room needed replacing. The evening menu was very restricted but food was good and well presented. Cooked breakfast was not very hot and both poached and scrambled eggs very overcooked.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
This place looks great on the outside and the staff were nice but the property is worn out on the inside and in need of renovation. Ranks well below Travel Inn standards
Stayed 1 night in Sep 2024
Verified

8/10 Good

Garth

Liked: Amenities
The room was very comfortable & the staff very attentive. Just thought it could do with a bit of redecoration
Stayed 1 night in Aug 2023